tune action stopped :MSD Fault 2 : RFPA Difficulty ?

I HAVE GCMSHES 5977B ; during  TUNING ;IT GIVES tune action stopped :MSD Fault 2 : RFPA Difficulty  . WE try cleaning the ion source , changing filament but still the message appear  

how can i resolve this? 

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  • And if still after this, there is problem then onsite maintemance need..For that you have to call your local agilent support...

  • i checked the   highlighted cable and the area with necked eye and as i said above i changed the side and main board.

    we already called   local agilent support and they advise us to make new configuration for the instrument ; we did that but still the problem

    another notice i saw it yesterday and have a vedio for it but did not know how to attach it that showing during the error of the instrument  both the heat degree of ion source  and quad are decreased about one to five degree and the vacuum gauge give a high vacuum reading and a message  checking vacuum gauge then the instrument pass the error (taking about 90 second) after this the heat degree and vacuum return  to normal value.

  • Nice video, u made..

    Still RFPA problem coming..

    Do tune evaluation and share..

    If tune evaluation ok..then do autotune and once error come then take picture of that one and share to understand better..

    Even, if possible then i like to see picture of this ms of that area where i suggest you to check..

  •  tune evaluation  is ok (pic down)  and the error message appear (pic down)

  • Surprising, tune evaluation passed but autotune not..

  • dear ISH 

    during autotune  the instrument generate report of autotune and u can inspect it or print the report . i printed it .the moment  just you close the report , the instrument doing last step i don't know exact what it is but it include checking RFPA which was failed so it give the message tune action stopped RFPA FAULT

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