I HAVE GCMSHES 5977B ; during TUNING ;IT GIVES tune action stopped :MSD Fault 2 : RFPA Difficulty . WE try cleaning the ion source , changing filament but still the message appear
how can i resolve this?
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I HAVE GCMSHES 5977B ; during TUNING ;IT GIVES tune action stopped :MSD Fault 2 : RFPA Difficulty . WE try cleaning the ion source , changing filament but still the message appear
how can i resolve this?
why Agilent didnt explain any thing about RFPA IN ANY MANUAL
Check around above pic that any wire is broken or bend, may be brown color..
i checked all wire and removed the black cover to see component of the board and all is ok
Then dipping of quad is only option.
And if still problem then onsite service call need to check electronics..
i want to tell you the problem from the start point
first electricity cut off from the building while the instrument was running but after turn on instrument ; message appear
then the instrument stop the sequence
we cleaned ionsource ,change filament ,
i changed once the sideboard and turn on instrument but the same message appear then i changed the mainboard and still the same message
i tried to dipping the quad the value for 100 m/z in the manual is between 50 to 70 mv but i cannot decrease it below 77
also the value for 650 m/z in the manual is between 300 to 340 but i cannot decrease it below 620 mv
we installed a fresh copy of masshunter but the same message appear
can any Eng. from agilent tell me what is the solution for this problem and why different values appear during dipping quad
Did you check those golden color cable, highlighted in above pic..Sometimes, they are bent or crooked...U can compare with any other MS if u have...
Did you check those golden color cable, highlighted in above pic..Sometimes, they are bent or crooked...U can compare with any other MS if u have...
Did you check those area and cable i highlighted in above pic.Check carefully...
And if still after this, there is problem then onsite maintemance need..For that you have to call your local agilent support...
i checked the highlighted cable and the area with necked eye and as i said above i changed the side and main board.
we already called local agilent support and they advise us to make new configuration for the instrument ; we did that but still the problem
another notice i saw it yesterday and have a vedio for it but did not know how to attach it that showing during the error of the instrument both the heat degree of ion source and quad are decreased about one to five degree and the vacuum gauge give a high vacuum reading and a message checking vacuum gauge then the instrument pass the error (taking about 90 second) after this the heat degree and vacuum return to normal value.
Nice video, u made..
Still RFPA problem coming..
Do tune evaluation and share..
If tune evaluation ok..then do autotune and once error come then take picture of that one and share to understand better..
Even, if possible then i like to see picture of this ms of that area where i suggest you to check..
tune evaluation is ok (pic down) and the error message appear (pic down)