Hello, Software used: - MassHunter Workstation Version 10.1.49 - MassHunter Qualitative Analysis Version 10.0 - MSD Chemstation Data Analysis (can't figure out version, when I click the help button error message "failed to launch help" appears) I am having…
Hi John, You are on the right track-- it sounds like your flame is not lit. The reading you are seeing on the Hydrogen line is likely back-pressure from the column flow. That result could indicate a blockage in the jet, but the flow is a little low to…
I have started using GC-FID (Agilent 8890) since March for the first time. We are trying to measure the methane. I was trying to make a standard surve, so I injected 1000 ppm methane standard at first. Just to let you guys know no samples has been run…
External Device not ready. Is it an Agilent Autosampler? Which model? Do you have another device like a headspace sampler?
APG Remote. There is a cable between the GC and the MSD so that they both start at the same time. A remote start cable from another…
I am running on an Infinity 1260 II Ultivo LC/QQQ and have a problem when running check tunes. Every time I run a check tune, I get an out of tolerance result where the only parameter out of range is the gain factor. It fluctuates between being out of…
Hi all, I am using a GC 6890 with split/splitless inlet to analyse reaction products. However, a problem has recently happened when the GC is running. I have noticed the appearance of spikes in the baseline of the FID detector. The spikes appear occasionally…
Hello, I need to archive a file but the file do not archive. It appears the message "Last archive operation failed"
How can I know why the archive failed and how can resolve it?
Thank you
Hello, im having a problem with a 2d GC using the Deans Switch system. Its a 8890 GC with 2 FIDs. The problem is that, when cutting peaks from the 1st dimension to the 2nd dimension (2nd column), all peaks on the 2nd dimensions get split into 2 peaks…
Hi, I have a agilent GC 7890B with FID. currently i am a facing a problem regarding this GC, problem is like that - all gases supply is ok, no leakage is found in detector portion. i have cleaned the FID & Jet but flame is not burning. So kindly suggest…
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
Early Maintenance Feedback is a useful feature on Agilent GC Systems and software that allows a user to monitor the maintenance needed on their GC. This feature allows for users to...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue:
This procedure outlines the steps to view and clear the maintenance warnings on based on Agilent 8890/8860 GCs. You can also follow the onscreen instructions to perform maintenance...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with Agilent MS-40+ rotary vane pump.
Issue
Regular check of the rough pump fluid level in your MS40+ pump as part of regular 6000 LC/MS system maintenance checks.
Steps...
This Information Applies To the Following Products : All Agilent iFunnel and Agilent Jet Stream (AJS) 6400 Series LC/MS triple quadrupole systems, Agilent 6460A/C, 6470A, 6490A, and 6495A/B/C
Issue:
As LC Triple Quadrupole Mass Spectrometers (LC...