Is the MS still pumped down and ready to go? Do you have -- Use the MS -- checked in the method? If the column is connected to the FID and the MS is not running you'll need to uncheck that and save the method, hopefully with a new name like No_MS_FID_Only_28Feb2023…
Hello,
we are using a G1312B binary pump (1260 Infinity) and had the error message: Fan Failed
After acknowledging the error message I can turn on the module as usual and it is working quite fine.
Nonetheless, I am not sure whether the fan is working…
Hello, is it possible to operate a HP 5890 II with 7673 in standalone mode completely without computer/integrator?
I'm trying to set up a GC taken from a former GC-MS system working with a PC over GPIB. It should now work as GC-FID together with the…
Hello,
Thank you for the response. I created MH_meida folder in C drive and also enabled .NET 3,5. But I received error message again after trying to install qual 10.0. Any suggestions would be much appreciated. Thank you.
here is the error log…
Hello ljones031 ,
I would suggest copying the installation files to a folder on the local hard drive and then disconnecting any external drives before attempting installation. Most MassHunter programs will try to install to a D: drive it if is found…
I am getting message "draw command failed, EE34205" while running batch in G7129B infinity 2 autosampler. I have tried replacing transport assembly, but error is same. I have used another module G7129A Infinity autosampler with this LC, but same error…
Hi,
I removed Heater/sensor assy from Back channel and put in front channel FID and again reconfigure FID.
Upto now, it's working.
Means Heater/sensor assy was faulty.
But still, one thing I am unable to understand that Fid block was heating earlier…
Hi Ran,
Thank you for contacting us and I am sorry to hear that you are observing this issue. Based on the symptoms observed (low signal intensity causing the lower markers not to be detected combined with the autofocus failure) may indicate hardware…
The computer suffered a firmware downgrade and now it has firmware A.1.08 which we need to update to maybe A.1.16 or A.1.12 but the pc has windows XP. (currently it is giving us an error "AUX HEATER 2 FAULT ") It is a 7890A GC (FID) with MS 5975C that…
We have a baseline that gives a sinusoidal wave that starts about 16 minutes. We are using an Agilent 6850 GC with a split/splitless injector and an FID. The inlet is interfaced to a 7679A HS. The baseline is good up until 15.5 minutes then it starts…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...