Agilent GC Knowledge Portal
The Agilent GC Knowledge Portal provides you with easy access to current operation, maintenance, best practices and troubleshooting information. Articles on the portal are produced through collaboration with Agilent experts…
Agilent GC Columns and Supplies
Things to consider:
Did you purchase additional required install supplies from Agilent, or will you be providing your own?
Did you purchase sufficient supplies to begin normal operations of the instruments?
Did…
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Agilent Intuvo 8850 Gas Chromatograph e-Introduction GC-xxxxx-xxxx (Available soon)
A free self-paced tutorial that introduces tasks required to operate the Agilent Intuvo 9000 GC. It is recommended that you complete this 1-hour training prior to the…
The Introduction Service if purchased includes the following:
Customer guidance to reconfigure the GC from checkout to intended use, including a single injection of a QC standard for the desired method. In the absence of a pre-existing method, the…
The Installation Service if purchased includes the following:
Connection of your existing gas supply to your new equipment. Gas supply may include tanks with regulators, generators placed in proximity to your new equipment, or access ports of existing…
Customer Responsible Site Preparations
Site Preparation Checklist and Site Preparation Guide
Ensure that the appropriate installation hardware has been acquired.
Ensure that the location in which the GC system is being installed meets the requirements…
Typical communication with Agilent activities:
Order Acknowledgement email.
Order confirmation (Thank You) email. Customer can access My Orders Account to track the status of the order.
Ship notification email.
Communications from Consumables…
Hi again Raina,
as I already told you this cannot be done with just one column, especially with the CO2 concentration up to 20% and water included and the necessity to analyze H2. This is an application we normally build an analyzer for. You need at…
The Digest of upcoming webinars has been updated as of June 5.
In June, you don't want to miss the GC Live Event, GC Live is Back in June with the Next Big Little Thing in GC: The New 8850 GC System on June 6!
Check Out:
Intelligent Analysis of…
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
Tuning the Agilent GC/MSD with EI sources, requires the use of perfluorotributylamine (PFTBA). The calibration vial will be depleted eventually due to regular use. This article...
This Information Applies To: Agilent 5975 and 5977 series GC/MSD
Issue:
If the PFDTD signal is absent or low, but the reagent ions are normal, you may have run out of CI Calibrant.
Inspect the calibration vial on the back of the flow controller...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD
Issue:
For some GC/MSD maintenance or repair asks, it is required to open the side plate (filament exchange, ion source cleaning, electron multiplier exchange, column installation...
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software Agilent 5975/5977 GC/MSD
Issue
Use the Early Maintenance Feedback (EMF) tool to track the GC/MSD's consumable resource and part use, and to configure alerts for when they...
This Information Applies To: Agilent GC/MSD systems
Issue:
After a filament fails, there will be a system error message: "No emission current". Switching to the other filament (except for the CI ion source, which has just one filament), and then...
This Information Applies To: Agilent 7693A automatic liquid sampler tray
Issue:
The orange Align Mode light comes on . T he sample tray of the Agilent automatic liquid sampler 7693A will not operate again until the alignment procedure has successfully...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The automatic liquid sampler may need to be replaced, in case it is worn or dirty.
Steps to follow
To remove the syringe:
Open the injector door.
Slide...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
Two turrets are provided with the 7693A injector, the 16-sample standalone turret, and the 3-sample transfer turret used with the 150-sample tray (See Figure 1 ). The turret...
This Information Applies To: Agilent 7697A Headspace Sampler
Issue:
There is a potential leak external to the Headspace unit that can cause loss of pressure.
Steps to Follow:
This article is a troubleshooting guide for when you suspect there...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
This document explains how to replace the syringe carrier assembly in case you want to change from standard to high volume syringes, or if an Agilent support representative...