We run a lot of our GCs with Polyarcs (methanizers) and FID responses can be theoretically calculated. While upgrading the software and importing chemstation methods, the calibration table did not get imported. If I could manually edit the calibration…
Update: I checked filament and looks fine. Weird when switching from EI to CI source the tune fails 3x in a row and then passes every time after that. This happened twice after switching source. The tunes that pass though do not seem like everything is…
Hi Tom, we were told to upgrade to version 10.1 and it solved this issue. However, we found different strange behavior of manual integration. General integrator sometimes fail to integrate peak while manually integrating. What I still don't understand…
Hello, From the screenshot you posted the error that appears to be aborting the method run is "Failed to set injection volume". For a headspace sampler the injection volume should be the sample loop volume which is part of the instrument configuration…
We have experienced this but on a 5975. The cooling fan for the turbo pump failed to restart after maintenance. The error message however did not refer to the fan at all. The easiest way to check if the fan is working is to hold a Kimwipe or other tissue…
Hi
Either there is leak or loop is not filling properly with sample for low area.
And for too hot transferline, may be PC board or sensor is malfunctioning or faulty of headspace.
You can change column or trim the column from inlet and detector…
Hi, I ran my batches with GC-FID under MassHunter Quant, but I cannot generate any reports. The error popped up during generating which is "Error: 'QuantDataProvider' object has no attribute 'FormatDateTime'." Has anybody faced with this issue to help…
Hi everyone,
We are using a UV-VIS-NIR model Cary 5000. Recently when we validated the instrument. However, at the wavelength accuracy test using the Deuterium lamp, we found that 486 and 656.1 nm emission lines have been split into two emission lines…
Hello jeremy_lai ,
In your expressions you must check for both the existence of the qualifier and the outlier yourself. In the initial if and in the final one you need to add a check to see if there is a qualifier by checking to see if it is None. …
This Information Applies To: 1290 Infinity (G4226x) and High Performance Autosamplers (G1367x)
Issue:
The Peristaltic Pump needs to be replaced if it has stopped working due to worn tubing, if it is leaking, or as part of annual maintenance of the...
This Information Applies To: Agilent Autosamplers G1313A, G1329A/B, G4226A, G1367A/B/C/D/E, G7129A/B/C.
Issue:
If during initialization or during a sequence, the "Metering Home Failed" error occurs, this article will guide through the procedure...
This Information Applies To: 1100, 1200 and 1260 Infinity I and 1260 Infinity II LC Pumps (Excluding preparative pumps with electromagnetic purge valve (EMPV): G1361A. Not applicable to any of the 1290 Infinity II modules with automatic purge valve: G4220X...
This Information Applies To: Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules
Issue:
Removing and re-installing Visible and UV lamps in Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules.
Both the visible and UV lamps are consumable...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pumps.
Issue:
Removal of the pump head from the pump metering drive for maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Module.
Steps...
This Information Applies To: All Agilent 1260 Infinity Binary, Quaternary, or Isocratic Pumps without the Seal Wash Option installed.
Issue:
Worn pump seals can shed small particles that can cause blockages and pressure issues downstream of the...
This Information Applies To: Agilent G7167x Multisampler modules
Issue:
Required when:
The needle seat is visibly damaged, blocked, or is leaking.
Leaks or blockages in the Vialsampler are observed, especially between the needle and needle...
This Information Applies To: Agilent 1260 Isocratic (G1310B) Quaternary (G1311B) Pumps.
Issue
Required when:
The inlet valve is defective.
The pressure or leak test in Lab Advisor suggests the inlet valve may require replacement.
A large...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
Required when:
The outlet valve is defective or leaking.
The pressure or leak test in Lab Advisor suggests the outlet valve may require replacement...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
The seal wear in procedure is important as it acts to "bed-in" the seals to ensure a leak free and pressure-tight pump head.
Required when:...