Hello E_Johnson ,
I’m sorry for the delayed reply to your message.
Thank you for asking this question. Always refer to the applicable Agilent instrument safety information when performing instrument maintenance or repair ( 7890 Series GC Safety Manual…
Hi we are now using masshunter quant to process the data of gc/fid obtain by openlab cds and then using gc translator.the multiplier has already been set in the sequence table.and is there a way to obtain it from the masshunter in the batch table.so the…
Hello!! When running HPLC, I am receiving the following warning which prevents my sequences from running: "DAD method download failed for module G4212B:DEAA303287! Use Signal is not allowed to be changed during run." I am receiving this warning when I…
Hi, i want to update the Firmware of an 5975C with the Firmware Update program msupdate.exe of OpenLab to Version 7.02.29. At the moment the version is 5.02.09 and this version doesn’t support the new OpenLab. Unfortunately the update aborts at one point…
Hello,
I had my 6890 Plus GC connected to Chemstation B04.02 through a G1369B LAN card recently. Today I had a warning #103 "Sig 1 buffer full" shown in the GC display, probably because the PC went to saver mode over the past couple of days. I restarted…
Dear all,
we just recently received an upgrade from OpenLab 2.3 to 2.7. We control a Shimadzu with OpenLab. The Shimadzu GC-FID received a new set of drivers during upgrade.
We are now running into problems during calibration of our runs which were…
Hello scientists, I need help
I am using an MP-AES 4200, It worked perfectly until we had a power interruption. Ever since it has kept giving errors such as
1. Plasma Failed to ignite. This may be due to a low supply of Argon or Nitrogen, a deteriorated…
This Information Applies To: Agilent MassHunter Qualitative Analysis software version 10.0
Issue
Introduction to MassHunter Qualitative Analysis for Agilent GC/MS – Navigator View.
Steps to follow
Note : Use the demonstration data...
This Information Applies To: All versions of Agilent MassHunter Qualitative Analysis Software , and Agilent MassHunter Quantitative Analysis version B08.00 and up
Issue
Calculation of signal-to-noise in MassHunter is performed using the same parameters...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Preparing and running a sample is essential for data acquisition. The steps below detail how to run a single sample using an Automatic Liquid Sampler (ALS) on...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
Introduction to MassHunter Qualitative Analysis for Agilent GC/MS – Compound View.
Steps to follow
Note : Use the demonstration data files...
This Information Applies To: Agilent MassHunter qualitative analysis software
Content:
MassHunter can be configured to label TIC chromatographic peaks with the best match compound name from an MS library search.
Steps to follow:
On the top...
This Information Applies To: Agilent MassHunter GC/MS Data Acquisition (Rev. 10.0 and below)
Issue
Users running MassHunter GC/MS Data Acquisition with Microsoft Windows 10, may encounter warning messages about insufficient memory in the PC when...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software, Revision 7 and up
Issue
This article shows the procedure to change the number of decimal places in the Mass Spectrum Preview and MS Spectrum Results windows of the MassHunter...
This Information Applies To: Agilent OpenLab CDS ver. 2.4 or earlier.
Issue:
If the PC name on a system with OpenLab 2.4 or earlier revisions needs to be changed post installation of the software. This must be done in the right way or the instrument...
This Information Applies To: Agilent OpenLab CDS Software (ver 2.x).
Issue:
This article will give instructions on how to submit a single sample run in the OpenLab CDS Software.
Steps to follow:
Launch the acquisition software through the...
This Information Applies To: Agilent OpenLab CDS products
Issue:
Every computer running Agilent OpenLab CDS Software requires a unique software license for continuous operation. Failure to install a valid license will cause the instrument control...