Yeah, that's what I thought as well but the AUX EPC flow controllers only are capable of pressure regulation, not flow correct? The problem we were having was since the outlet is connected to the collision cell under vacuum, and since the n2 flow is so…
Hi everyone,
Our lab own a microGC 990 with a PORAPLOT U column. The software we use is Openlab.
I usually run my samples with "sequence" mode. Is there a way to put a "delay time" between samples? I just want a delay between finishing sample 1 and…
In the Offline Worklist Editor for MH12, when using the "Edit Samples" window to input the sample positions, the "Current Configuration" box in the top left isn't shaded out, so that I can't choose it. When using Acquisition to do this same function,…
5 psi inlet pressure running hydrogen with your configuration leads to 2.3 ml/min to the MS and 1.02 ml/min to the FID.
You are welcome. Are you using a two-hole ferrule in the injection port or a splitter of some type? The two-holed ferrules are..…
Which liner is being used? Check out: GC Liner Selector | Agilent You should think about trying one with a frit instead of glass wool, like this one: 5190-5105 | Agilent Or a single tapered, ultra inert liner 5190-2295 | Agilent .
Splt/Splitless Inlet…
Hi JPhillips - in our latest software (QTOF Acq 12.1) - it is much easier to copy and paste the entire "Sample Name" column into the data file column. All rows in the data file column will automatically receive the .d suffix in one action (the paste command…
Hello GUX ,
For these types of errors the first thing to try is resetting the user preferences for Profinder. To do this, first close all copies of Profinder and then navigate to the folder
C:\Users\XXX\AppData\Roaming\Agilent_Technologies,_Inc\ …
The error means that the maximum stroke length of your pump drive is being shorter than it should be.
This can be either due to mechanical issues like a broken piston or an offset in the pump drive gear leading to a physical block before the normal…
Hello aafzal3 ,
I apologize for the delayed response.
You can use either find by method to attempt to find your targets, but to troubleshoot the issue you need to find your target manually by extracting the EIC for the expected molecular ion. Once…
This Information Applies To: Agilent CI Source
Issue:
During normal operation of the GC/MS, the CI ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filament and...
This Information Applies To: Agilent OpenLab CDS
Issue
This article will explain how to add a sequence summary report line to a sequence, in Agilent OpenLab CDS, as well as how to configure it so it matches your reporting needs.
Background ...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS ChemStation, OpenLab CDS EZChrom.
Issue
Process for creating a desktop shortcut for your instruments, with OpenLab software, to enable quick access to your acquisition window.
Background...
This Information Applies To: Agilent LC Systems
Issue
Agilent modules will go into an error status (red status light) when an error condition specific to that module occurs. For example, metering home failed will be specific for the autosampler...
This Information Applies To: Agilent Analytical LC Autosamplers
Issue
To increase the maximum injection volume of an autosampler, there are two ways to do it. While both will provide larger injection volumes, there are advantages and disadvantages...
How to Recover a SubscribeNet Password
Multiple Results
This Information Applies To: Agilent Software products with SubscribeNet license.
Issue
Resolutions for password recovery use if you have: lost your password, been locked out of the account, or you don't know if you have an account with SubscribeNet...
This Information Applies To: Agilent OpenLab CDS, OpenLab CDS EZChrom
Issue
Steps to create a Data Analysis shortcut for one or more of your Projects defined in the OpenLab Control Panel .
Steps to Follow
Open the Control Panel of your...
This Information Applies To: Agilent 6100, 6200, 6400 and 6500 LC/MS Systems
Issue
Error on the Mainboard reporting “Leak Detected”.
Background
The fault “Mainboard #1: Leak Detected” is reported in the Data Acquisition Software Logs ( Figure...
This Information Applies To: Agilent LC/MS Systems
Issue
The MS solvent selection valve (SSV) rotor seal is replaced annually as part of the Preventive Maintenance. It can also be replaced as part of troubleshooting a leak, a flow blockage, or when...
This Information Applies To: All Agilent HPLC modules.
Issue:
The firmware is stored on a HPLC module's mainboard. It's a set of parameters, low-level commands, and functions stored on the internal memory of a HPLC module and required for its operation...