Hello,
LIMS ID is not available as a token for sample name, datafile name, or in CDS DA for report output. You can see the options in the screenshot below. It can be a value in the CSV file but not used in the name. The only other option would be…
Our G4220A (1290 Bin Pump) is setup to work with the seal wash currently. It operates with our instrument with no issue. If I go into the instrument configuration and check the box to enable the pump seal wash (The pump is installed), it will lose connection…
Hi RDP0314,
One thing to check is the injection settings. This behavior is common when the GC is expecting a series of manual injections. To check, click on the Instrument menu shown on your screen capture above and 'Select Injection Source' or similar…
The GPC/SEC Columns Selector Tools help you navigate to the best column choice for your application. Guidance can be by mobile phase, application, manufacturer’s part number cross-reference, USP designation, or EP monograph.
Hi, I always use P/A factor adjustment under Acq/Setup. That works very well. In all your calibration samples a p/a factor adjustment is done. Takes only a few seconds extra.
We do not maintain listings of spectra in the ST Japan libraries. Please contact ST Japan to obtain a listing of all the spectra in the library. They can reached at Contact - S.T.Japan Europe GmbH (stjapan.de)
When using the Microlab PC SW in conjunction with the 21CFR11 software, the PUBLIC database must be part of the data PATH. It needs to be added to the GROUP (easiest to do it here), the PROJECT or the USER. Otherwise the error described will always be…
Hello:
Please contact your local Agilent office with the serial number of the temperature control box and the instrument. Repair may be an option, otherwise Agilent can quote you on a new one.
Berst regards,
Mike
This Information Applies To: Agilent GC Systems with Flame Ionization Detector (FID)
Issue:
The Flame Ionization Detector (FID) jet could become clogged with ferrule material, column bleed, or heavy molecular analytes. The clogged jet will affect...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different high concentration, split analysis techniques including:
General use liners
Auto inject, general use
Auto...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different splitless trace analysis techniques including:
General use liners
Pressure, temperature, volume (PTV)
Hot...
This Information Applies To: Agilent 6890, 7890, 7820, 8890 and 8860 GC Systems with Split/Splitless (S/SL) inlet
Issue
Replacement of the Gold Seal is required as part of inlet maintenance. Replacement is required when the performance of the inlet...
This Information Applies To: Agilent GC Systems with Micro-ECD.
Issue
The Wipe Test is an annual test that performed by end user of the micro-ECD (Micro Electron Capture Detector or uECD) to help ensure radioactive safety when using the detector...
This Information Applies To: Agilent GC Systems with thermal conductivity detector (TCD)
Issue
Baking the thermal conductivity detector (TCD) at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Items...
This Information Applies To: Agilent GC Systems with flame ionization detector (FID)
Issue
Baking out the flame ionization detector at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Items required...
This Information Applies To: Micro Electron Capture Detector (uECD)
Issue
Baking the micro electron capture detector (µECD) at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Warning ...
This Information Applies To: Agilent GC Systems with Flame Ionization Detector (FID)
Issue
This article will describe how an operator can configure the makeup gas on both the instrument keypad and the software driver (Method Editor).
Background...
This Information Applies To: Agilent HPLC systems
Issue
The presence of ghost peaks can be a symptom of a system contamination issue, caused by accumulation of sample and/or foreign substances in the flow path. It is critical for high sensitivity...