Pump seal wash on G4220A loses connection to instrument

Our G4220A (1290 Bin Pump) is setup to work with the seal wash currently.  It operates with our instrument with no issue.  If I go into the instrument configuration and check the box to enable the pump seal wash (The pump is installed), it will lose connection and appear offline when I load up the data acquisition.  The instrument configuration says it passes when I hit OK and shows it is communicating.  Has anyone experienced this?

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