I met same error while installing CDS 2.7 on Win 10 pro
[3F4C:3F40][2024-03-25T11:42:54]i000: >Bootstrapper - Execute progress: 87%
[0E04:1E5C][2024-03-25T11:43:14]e000: Error 0x80071501: Process returned error: 0x1501 [0E04:1E5C][2024-03-25T11:43…
I have an Agilent 7890A with a split/splitless injector and FID. The FID has been experiencing a falling baseline signal that triggers the instrument to relight the flame unless I lower the lit offset value. As it gets worse, I have to set the lit offset…
HP 5890 II not responding. After power-up, initiates "Passed Self Test" routine but stalls at that point. The oven works, and FID is ignited but the light by "Not Ready" is lit up. ChemStation program states: "GC Not Found. Check that GC is Correctly…
Hi, I am wondering if the FID detector requires nitrogen make up flow while in standby mode or is it sufficient to have the FID idle at a temperature above 100 to protect it in downtime.
Thanks.
Hi all, we have Error "1467: Option gas flow rate is out of acceptable range" when trying to ignite the plasma. But the thing is, we don't use option gas (we are running in laser ablation mode) and have nothing connected. We think it might be related…
Hello
I wish if i can find solution the this problem
I don't have access to ignite plasma because after i turn on chiller ( Temperature the peltier it ouside range -40 ± 2 )
some times take -52 C or more .... ( i notice there are not value exact…
I use a 8890 series GC with MSD, FID, TCD. Splitter from column to MSD & TCD or FID Multimode Inlet. 30m DB-5 Column. MMI 325C, FID 325C. 10 C/min ramp until 325 and hold for 15 min. 45 min run time It's 98% used for QC using TCD & MS. However there is…
Hi, Have this issue with an Agilent 6850 GC: The system performs normally during the pre-run: the oven temperature, front inlet total flow/inlet pressure and signal 1 valve values are all normal/stable. When we switch to the test method and start sample…
Additionally, the detector will not light regardless of whether the column is installed or not. I can hear an ignition happening but the detector fails to stay lit every time.
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to power on the Agilent ICP-MS Foreline Pump when fully powering on the Agilent ICP-MS System, or after performing maintenance.
Background
The ICP...
This Information Applies To: Agilent ICP-MS MassHunter Software version 5.1 and above
Issue
The user manuals for Agilent ICP-MS Systems for MassHunter 5.1 and above are included in the ICP-MS MassHunter Help and Learning Center. There are manuals...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Elevated oxide ratio values are defined as greater than 1.5% for x-lens configuration or greater than 3% for s-lens configuration. Possible causes are contamination...
This Information Applies To: Agilent GC/MS Systems
Issue
The software version is a valuable information usually required for troubleshooting, software updates preparation or to check installed options.
Table of contents
MassHunter GC/MS Acquisition...
This Information Applies To: Agilent LC modules with RFID tag readers
Issue
Agilent uses RFID (radio frequency identification tag) tag readers in some HPLC components such as detector lamps and flow cells, pump heads, purge valve and mixers. However...
This Information Applies To: Agilent LC systems with Lab Advisor software.
Issue
In Lab Advisor, the Logs and Results register is available for gathering history and additional information on the system. It presents data collected from the configured...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
What information does the ICP-MS instrument status indicator provide?
Background
The ICP-MS Instrument Status Indicator on the instrument, and in the...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to power off Agilent ICP-MS systems before maintenance, for long-term shutdown, or for power cycling the instrument. Power cycling may be required when...
This Information Applies To: Agilent OpenLab CDS
Issue
Steps to close an instrument connection to a primary instrument controller, to start a successful connection to a secondary instrument controller, or to configure the instrument.
Background...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or replacement of consumable...