Hi,
you should set your instrument to "user tune" in startup. But plasma correction is intended for a regualr setup. you can try to run it with your "special configuration".
Under "Startup Configuration" change the Ignition Sequence to "user tune…
I am having a similar issue. First, I replaced a needle seat and then the auto-referencing failed because I failed to recognize that the black sample holders needed to be removed. The needle mechanism seemed forever stuck in the parked position. I was…
Dear colleagues, I keep experiencing the same issue with not being able to open some batches in MH quant (5.1, G7201D / Version D.01.01 / Build 653.5), while others work just fine. I have integrated three batches that were all analyzed, and chromatograms…
Hi GeorgiaDean were you able to solve your problem?
In regards to the FID not lighting, be sure to refer to the Troubleshooting an FID not igniting article in the Knowledge Portal.
Hello, i get unusual high signal on FID on 7890 and this message
"Front detector - Fault high voltage error"
What is happening? There is some part I can try to replace before call a technician?
Thank you
I updated to newer version of Masshunter 10 & when I tried to re establish communication in Lab Advisor, It shows the 1260 HPLC components but Could not connect to QQQ . No connection could be made because the target machine actively refused it 192.168…
The struggles continue...
I've been having trouble with my 240fs, and I've arrived at a new problem state. The igniter lights just fine, and the burner head lights, but when I let go of the igniter button the igniter flame goes out immediately and then…
Many GC and GCMS installs do not have the items needed to complete the installation. GC and GCMS system installs rely heavily on site readiness and customers having all the material needed, like copper tubing, Swagelok® fittings, and regulators. This…
Additional Items to add to GC and GCMS Orders-Customer Facing.pdf
This Information Applies To: Agilent OpenLab CDS
Issue
Identifying the baseline codes and baseline code descriptions for OpenLab CDS
Background
OpenLab CDS Data Analysis includes the same integration algorithms as available in both OpenLAB...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to filter a signal in an Intelligent Report.
Requirements
To be able to carry out the procedure as described, the privilege of Data Processing...
This Information Applies To: Agilent OpenLab CDS
Issue
This article outlines different ways to quantify the amount of compound in an unknown sample.
Background
Quantitation uses peak area or height to determine the amount of a compound in...
This Information Applies To: Agilent G1329A/B and G1313A Standard Autosampler
Issue
Replacing the needle seat of the Agilent 1100/1200/1260 Standard Autosampler may be required during regular maintenance, replacing a bent needle, or flow path blockage...
This Information Applies To: Agilent G1329A/B and G1313A Standard Autosampler
Issue
Replacing the needle of the Agilent 1100/1200/1260 Standard Autosampler may be required during regular maintenance, replacing a bent needle, or flow path blockage...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosamplers
Issue
Replacing the Needle Assembly of the Autosampler is required when:
The needle is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent 6000 Series LC/MS Systems equipped with MS40+ rotary vane pumps
Issue
Replacing the MS-40+ (rough pump) fluid periodically is a key maintenance procedure to improve vacuum performance and minimize the possibilities...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal. For instructions for removing an ion capillary on LC/MS instruments with a gate valve installed, please click here
Issue...
This Information Applies To: Agilent 6000 series LC/MS instruments
Issue:
Cleaning the ion transfer capillary as part of regular maintenance or as part of troubleshooting when a loss of sensitivity in the instrument occurs.
Steps to follow ...
This Information Applies To: Agilent 6000 Series LC/MS systems.
Issue
Efficient electrospray ionization (ESI) in your LC/MS ion source requires a properly adjusted nebulizer needle in good condition. The nebulizer needle is a consumable item in...