Thanks, Marty! I'm unfamiliar with intelligent reporter, but it looks like that's what I need. This would be for a single injection. I would need it to display as another line under the main results, with an obvious notation, like pass/fail or reportable…
Hello, I have the new MassHunter. Well, my P/A factor has failed. :-( do I correct this? I don't understand how to correct it. I am supposed to select a measurement from the "Load Mass List from Method". and added it. Unfortunately, the Current Value…
Hello Kang: Generally, and aging lamp would be the likely cause of this problem. The average life of the 8453 lamp is 1000 hours. Lamp performance and lifetime may also be affected by physical shock while the lamp is hot, igniting the lamp while it's…
The signal count is lower between the DFTTP/Degrad check with each analytical run. The analytical run acquisition is pointing to the dfttp tune file.
A new syringe has been replaced. Inlet maintenance is done every 4-5 analytical runs; this instrument…
We have intention to upgrade existing Chemstation B version to OpenLab Chemstation C.01.10 version for 6890N and 6890A GC both equipped with TPI inlet (from VAR) and FID.
We are not sure if the upgraded OpenLab CDS able to recognise or support TPI inlet…
We are trying install OpenLab LTS 01.11 Aug 2022 onto our Windows 10 system; however, the System Preparation Tool states that the Check Pending Reboot step fails even after rebooting the computer.
This is a known issue with the software, but there is…
Hello, friends! We have installed a new AAS 280FS device. After installation, the device fails Frequency Diagnostic and Power supply Diagnostic tests according to the SVD software. Please advice, what we can do? Thank you.
Thanks for your quick response
but i want to put this limits ( for example 90% to 110%) in my CC editor and in my report called the final result (for example 95%) PASSED and (for example 85%) FAILED. So , how can i translate this limits for different…
Hi all,
I work on a 6470A QQQ. The MS was shut down for maintenance, change of oil of the rough pump, source cleaning, AJS ESI needle replacement and capillary replacement were performed.
Rough vac and high vac values are better than before shutting…
Hello igorvlad
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was?…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...