Tray sensor failed is either try a new tray or the transport assy is most likely needs to be replaced. Does Lab Advisor see the module? There is a log book in Lab Advisor as well.
I have proposed system from agilent 7890B to check high purity gases . system consists of TCD , PDHID and FID . me question is do you think that system is complicated and i have risk that if any fault happened the whole system will be down . How to guard…
Hi Kris, thank you! I tried to upload the screenshot of the version info, but I failed. So I have to type all of them out since I'm not sure which one is useful. Hope it can help!
Agilent OpenLAB Intelligent Reporting A.01.11.138
Agilent OpenLAB CDS…
Hello,
upon start vacuum sequence. You should hear a clik. This is for BK. Monitor IF/BK meter at that point. it has to go lower than 20 Pa. Then you should hear a second click. This time another valve open. It should rise above 20 Pa. Then after…
Hi Carmen,
Visually check your column in signs of contamination of stationary phase. It looks like your column was too old. In that case you could just reverse the column direction, and put for for long term conditioning at room temperature, then condition…
Hi All, I'm trying to get the following expression to work in a Qual 10 report (in excel format as that's about the extent of my coding knowledge): =IF(Area<DB_Notes,"Fail","Pass") to flag compounds which are less than a defined minimum peak area (which…
What should you consider when selecting gases for your new GC or GC/MS system?
Which gases will you be using?
Did you c onfirm that gases available are a supported configuration for installation ?
Gas requirements are specified in Site Preparation…
Hi kalle-h,
Has the method worked well for you in the past? Any changes recently like column trims? Sometimes small pieces of column can get caught inside the modulator fittings and impede flow, which has negative effects on our data.
If your peaks…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...