The boxes of standards should have shipped with a Certificate of Analysis enclosed. If you go to Agilent.com, you can search on the part number. A number of the hits are CofAs from different batches. part 5080-8858 CofA Lot CF-4631W.pdf (agilent.com)…
Ah, and I think the issue has to do with that I have 2 autosamplers, and 3 columns (MS at back, and 2 different FID columns at front using a 2way splitter). So the MS signal is in the subsequent folder, the FID1 signal is in the correct folder, and FID2…
I have a chemist who uses GC/MS and has been experiencing issues with running samples and when he connects to the workstation with GC/MS via VNC Viewer it causes the samples to fail and throw errors such as, "Cannon open file D:\MassHunter\GCMS\1\simulate…
Hello!
I am inquiring about a Turbo-V 3K-T High Vacuum Turbo Pump which unfortunately failed due to a bearing problem. I would like to receive information and advice on the following issues:
1. Is a repair kit available for the Turbo-V 3K-T pump?…
Hello!
It would be very good to get step by step instruction and definition of each row on Splitter calculator and other calculators to configure our system.
The system uses SCD and FID detectors.
Target is to get ratio 3:1 between SCD and FID for…
Dear team,
I'm running 8890 GC-FID using back injector and front Detector FID. When, we uploaded sequence table, there's message appearing that sequence table rear injection isn't detected. Can anyone help to advise what to do with that?
Thanks…
Hello,
That error usually means that the EM grating motor has failed and will need to be replaced. You should call Agilent support for an onsite call.
As for how can you continue working without the FLD. I assume you have other detector(s) on this…
My knowledge of GCs is extremely limited. Currently we analyze for n-pentane only. The program was already set-up when I started working here.
Yes, an FID is present
1. Sampling vessel type unknown at this time.
2. I am expecting the range to be…
I have the flex metal G3188-27501 ferrules. when it comes to the Inlet, the ferrules fit alright and I can tighten them onto the column. When it comes to the FID port, the ferrule is too long and I can't screw in the column to the outlet. If I really…
While removing a column from an Agilent mass spec 5977B the column broke off and I can't figure out how to remove it. I'm using MassHunter version 10.1.64.1 (12/15/2021) but not actually using the mass spec but only the FID on the back. If I start a sequence…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...