Hello,
I have been struggling with this coding error with OpenLabs Chemstation Report layout, I'm hoping the Agilent community may have a solution to my problem.
I'm told that the coding language for the Openlabs report templates is pretty much the…
It is great you have such a nice experience with your results, however results accuracy is a matter of hardware robustness and method setting, not software. I your insist on this, I can recommend you to do the following steps:
1- get the licence number…
Hello, I am troubleshooting a leak in the primary pump head of an Agilent 1290 G4220A binary pump. I am visibly observing that when the pump is operating, mobile phase is leaking into the seal wash lines. Also, by looking at the detector signals, I can…
Thanks for this.
To make sure I'm understanding this correctly does this mean that the instant pilot is acting as the terminating end of the bus and that the socket that the instant pilot is connected to is the one that is failing when no instant pilot…
The Agilent LabAdvisor software shows the Xe lamp life time, but in percent, not in hours. This is because of a fairly complex calculation, taking the amount of high or low power flashes into consideration. The higher the number, the more worn the lamp…
Hello, To cut to the chase: No, peak areas calculated in MassHunter will not be equal to the peak areas calculated in GC/OpenLAB ChemStation software. GC ChemStation and OpenLAB ChemStation use response units of pA for FID data whereas the response axis…
Hi, My method for 6890 GC/FID has a warning message that there are overlapping integrations for some of the compounds, I would like to correct this but unsure how, I know the answer lies in the integration events table. Any help is appreciated!
We have an LC-MS with an Agilent 1260 Infinity HPLC stack, with a G7167A multisampler. The multisampler has one drawer installed with 2x 54-vial plates. We have had some communication issues recently where the transport initialistation kept failing after…
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...
This Information Applies To: Agilent G7167A/B Multisampler.
Issue:
Required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between the needle and needle seat.
The limit for the needle...
This Information Applies To: Agilent Autosampler modules G1367A, G1367B, G1367C, and G1367D.
Issue:
The removal and installation of the needle assembly in these older autosampler modules can be tricky and may require patience and the correct technique...
This Information Applies To: All standard analytical scale Agilent 1100/1200/1260/1290 Infinity / Infinity II LC system configurations: Single Pump (Isocratic, Quaternary, or Binary) with Manual Purge Valve. Does not apply to systems with Agilent G7167A...
This Information Applies To: All Agilent LC modules (except hosted modules).
Issue:
When a module does not initialize correctly or it is not recognized by the software, it is recommended to call our Remote Support Representatives to troubleshoot...
This Information Applies To: All Agilent LC pump modules with MCGV installed (quaternary pumps)
Issue:
Shifting retention times: The composition of the mobile phase in liquid chromatography directly influences retention times. If any of the channels...
This Information Applies To: All Agilent liquid chromatography instruments, Lab Advisor
Issue:
The error message 'Could not open channel RD' pops up when performing diagnostic tests in Lab Advisor. Retrying the test is not helping.
Resolution...
This Information Applies To: Agilent Lab Advisor Software for any Agilent LC System.
Issue:
To successfully troubleshoot an Agilent LC system or module, the System Report is an essential resource. Agilent Support representatives may ask you to provide...