Support and educational resources for the Labware MiniHub
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Opening Labware MiniHub Diagnostics
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To enable the Net.TCP Port Sharing Service using MMC
From the Start menu, open the Services Management Console either by opening a Command Prompt window and typing services.msc or by opening Run and typing services.msc into the Open box.
In…
This video guides you through the process of removing the capillary on a system with a VacShield and applies to G6470B, G6475A, G6495C, G6495D, Ultivo (G6465A, G6465B) iQ (G6160A), and Revident (G6575A).
This video is intended to support the written…
This video guides you through the process of installing and removing a capillary with a gate valve and applies to G6495B, G6546A, and 6545XT AdvanceBio (G6549A).
This video is intended to support the written instructions found in the online help or…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello,
you will have to ask your local FSE for installation has it’s very big and offline installation. So if you have a visit plan ask for the help website for Masshunter. It will not be integrated with Masshunter but will work has a website.
Hi Everyone. I ran GFS on Agilent 1100 HPLC, and the profile is atypical. It seems to be missing a peak and there is also a negative peak. Does anyone know what might be going on?
Mobile phase: 25 mM Ammonium Acetate, pH 8 (not filtered)
Flow rate…
This Information Applies To: Agilent GC Systems
Issue
Excessive baseline noise can be introduced at different points including sample preparation, sample introduction, separation, and the detector. The excessive background can cause reduced signal...
This Information Applies To: Agilent GC Systems
Issue
Baseline instability that is not reproducible across multiple runs can be introduced at different points including sample introduction, separation, and the detector. The baseline instability...
This Information Applies To: Agilent GC Systems
Issue
Peak fronting is present in a chromatography peak when it has an excessive asymmetry with a leading edge. A normal peak is almost symmetrical.
Other chromatographic problems are identified...
This Information Applies To: Agilent GC Systems
Issue
A shift in retention time can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
A change in peak size can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
Peak splitting is when a single compound is shown in the chromatogram as two peaks usually unresolved, or one of the peaks is a shoulder.
Other chromatographic problems are identified in Basic...
This Information Applies To: Agilent GC Systems
Issue
This test isolates the point of contamination to the sample introduction system, which includes the gas supply, gas supply lines, and the sample inlet. It does not include the syringe or autosampler...
This Information Applies To: Agilent GC systems
Issue
Peak tailing is present in a chromatography peak when it has an excessive asymmetry with a trailing edge. A normal peak is almost symmetrical.
Other chromatographic problems are identified...
T his Information Applies To: Agilent 8890/8860/7890/7820/6850/6890 GC Systems with TCD (Thermal Conductivity Detector)
Issue
Problems observed with thermal conductivity detector (TCD) results can have different underlying causes.
Resolution...
This Information Applies To: All GCs, 6890, 6850, 7890, 7820, 8890/8860, Intuvo 9000
Issue:
This article is a troubleshooting guide for when the Flame Ionization Detector (FID) does not ignite or the flame keeps going out.
Cause:
If the FID...