Hi
Check ALS and MS are ready or not..If ready and still problem then check cable from backside of GC as well as check cable communication hub( if used )..
You can also check this article in the Agilent Knowledge Portal: Agilent OpenLab ChemStation Autostart Macro Failed Error - Chromatography Software Articles - Chromatography Software Portal - Agilent Community
I'm using Agilent LC-MS/MS 6490 for multiresidue pesticide analysis. I'm having an issue where sometimes the instrument would not run the sequence and goes to idle (not always, but it can happen in the middle of sequence). The error is "Failed to download…
using ChemStation for HPLC 1260 infinity. Get the "ChemStation failed to initialize and will shut down" error. Already tried renaming the user.config file and it still did not work. any help would be appreciated. using Windows 7 ryoboyle thanks!
I remember hearing about a big cost saving in air / hydrogen when the 6890 came out.. There was no way to shut off the 5890 gc gaases at the end of a run. I think it was about 5000 a year if you shut off the air / h2 / makeup gas at the end of the run…
Hi there, had the same problem after the winter holidays. Nothing had been changed in the system at all. The solution was THE FIREWALL. After i checked the "trust this network connection" in my Antivirus software it started with no problems.
Hey First you need to Restart all Agilent Services, and TCP/IP and also set windows update on disable mode..
Then Reconfigure the instrument...
It should work..
I tried it too..
If this will not work you can check logs C:\Program Data\Agilent…
When I clean the local where the sample is placed and ask him to collect the background, the following message appears: "The clean check has failed. Please ensure these is no sample on the sensor and that it is open. Do you want to override the clean…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...