Hi
I am trying to install the G7201D version of ICP MassHunter on a 1909 Windows 10 laptop.
It goes through the initial process and then errors with a code of 0xe0434352.
Some additional research implies this is a .Net error but a repair install…
In an official Service Note we say "According to our lamp manufacturers there is no shelf life for LC detector deuterium (D2) lamps. Our logistic centers (LC) try to ship lamps from stock before they reach 12 months age. We see the lamps lasting for more…
I have Open Lab CDS Chemstation Edition for GC systems and 7890A with FID. I get in vial concentration of an analyte in a sample from calibration curve as ppm. Need to generate an Intelligent report, I get concentration in sample (with Sample weight,…
When you run startup, does it use the Standard Tune or User Tune? In the new D rev of software (5.X) you can go to Startup/Startup Configuration and just above the Hardware settings table select Configure ignition sequence. For C rev (4.X) click the narrow…
I am using Agilent 8890. I am trying to set the standard for my GC-FID, I am injecting 5mL of methane gas standard with a gas-tight syringe through a switching valve which is set up to the left of my GC. However, I am getting different peaks and areas…
Good Afternoon,
I'm developing a processing method using Mass Hunter Quant. 10.2 for ethanol (quantitate) and other related volatiles (ID only). The instrument setup is a single column that splits to two detectors FID and MS (FID for quant purposes…
I have a MicroGC 990. Seemingly out of no where, the following error has popped up after hitting Control -> Single Run on a method we've been using for months:
Failed to submit "D:\ .... path name .... (GMT -04-00).seq" for acquisition.
Please resubmit…
What version of Windows do is it running? Go to the cell next to the logo (Type here to search) and enter winver and select the run app. At top it should say Windows 10, at this time only MassHunter 5.2 is Win11 compatible. 2 lines below Windows 10 will…
Hi All,
I have an Agilent 7700 ICP-MS running MassHunter 4.6. Interesting issue - the instrument tunes just fine but when I go to run a sample, the data acquisition never stops; it continues well past the time it should have taken including rinse program…
Thank you very much for your quick attention. I take advice to use Labadvisor, however, the host computer is a windows 7 system and the built-in net framework is NE3.5, but LabAdvisor downloaded from Agilent site needs Net Framework version 4.7.2 , which…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...