Hello,
I previously had Quant 11 on my personal computer and decided to upgrade to Quant 12.1. When I tried to use the installer I get an error that "Set up was Interrupted" and fails to install. I tried to go back to Quant 11 but now get the error…
Hello, anyone here know what happen with my icp-oes?
i got error message '' gas scp write channel" and icp-oes unable to running due plasma ignition failed, the icon plasma also blinked many times.
Thank you.
Rerey
We tried all the above steps, but the problem continued. We had to change the parameters in the Methods file as suggested in another reply from Cendy D. to make the instrument continue
Fragment analyser (HS NGS kit) fail to achieve 4µA
Our lab has an Agilent 1260 Infinity HPLC, and we are encountering an annoying issue with the desktop connected to it. The desktop sometimes shut down automatically, while the HPLC is still running the analysis. The HPLC keeps working and and the analysis…
The vials and caps are the same ones we have been using for years now; they are your standard 2mL GC/LC vials. I opened up LabAdvisor and ran the gripper test. It failed to release the vials even after re-initialization. I removed the gripper caps, wiped…
Hi
When FID is off means no flame.
Voltage applied during ignition and while FID OFF so ignitor also Off..
When ignitor off then voltage also off...
Hope, it's clear to you..
Hello,
I am new to MassHunter, so this may be a basic question or just something I'm doing wrong. I am trying to build a quantitation method for a large number of compounds we are analyzing via LCMS. I ran our calibrators with our LCMS method and have…
The Pfeiffer turbopump on my 5977C MSD will not start after shutdown; it does not exceed 5%. When I boot the MSD, the green LED on the pump controller is solid. Then when the turbo fails to reach 80%, the LED starts blinking and the MSD panel returns…
I am operating the MPAES 4210 with the Agilent 4107 Nitrogen Generator. I have run the Gas Test (Plasma Off) and everything passes. When I run the Plasma Ignition Test, the plasma ignites (passed), but after 20-30 seconds, the plasma shuts off. An error…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...