Which liner is being used? Check out: GC Liner Selector | Agilent You should think about trying one with a frit instead of glass wool, like this one: 5190-5105 | Agilent Or a single tapered, ultra inert liner 5190-2295 | Agilent .
Splt/Splitless Inlet…
Increasing the inlet pressure to >5psi seemed to have fixed the issue!
I appreciate all of the recommendations. We just recently switched over to hydrogen carrier gas in the last few months so still working of transitioning methods over. Used the…
Hi JPhillips - in our latest software (QTOF Acq 12.1) - it is much easier to copy and paste the entire "Sample Name" column into the data file column. All rows in the data file column will automatically receive the .d suffix in one action (the paste command…
Hello GUX ,
For these types of errors the first thing to try is resetting the user preferences for Profinder. To do this, first close all copies of Profinder and then navigate to the folder
C:\Users\XXX\AppData\Roaming\Agilent_Technologies,_Inc\ …
The error means that the maximum stroke length of your pump drive is being shorter than it should be.
This can be either due to mechanical issues like a broken piston or an offset in the pump drive gear leading to a physical block before the normal…
Hello aafzal3 ,
I apologize for the delayed response.
You can use either find by method to attempt to find your targets, but to troubleshoot the issue you need to find your target manually by extracting the EIC for the expected molecular ion. Once…
The best way to troubleshooting signal issues is to separate the flow path from the light path as good as possible.
With your detector this would require the use of the dedicated Max-Light cartridge Test Flow Cell # G4212-60011.
In this way you can…
Hello,
I Have performed Dwell Volume calculation with the attached method.
I calculated dwell volume in some different ways.
1) Saved CSV file from Lab Advisor and calculate 50% of height from it. I got 1186mkL.
2) From This tools attached above…
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...