Hello,
I have been struggling with this coding error with OpenLabs Chemstation Report layout, I'm hoping the Agilent community may have a solution to my problem.
I'm told that the coding language for the Openlabs report templates is pretty much the…
Hello, I am troubleshooting a leak in the primary pump head of an Agilent 1290 G4220A binary pump. I am visibly observing that when the pump is operating, mobile phase is leaking into the seal wash lines. Also, by looking at the detector signals, I can…
Thanks for this.
To make sure I'm understanding this correctly does this mean that the instant pilot is acting as the terminating end of the bus and that the socket that the instant pilot is connected to is the one that is failing when no instant pilot…
The Agilent LabAdvisor software shows the Xe lamp life time, but in percent, not in hours. This is because of a fairly complex calculation, taking the amount of high or low power flashes into consideration. The higher the number, the more worn the lamp…
Hello, To cut to the chase: No, peak areas calculated in MassHunter will not be equal to the peak areas calculated in GC/OpenLAB ChemStation software. GC ChemStation and OpenLAB ChemStation use response units of pA for FID data whereas the response axis…
Hi, My method for 6890 GC/FID has a warning message that there are overlapping integrations for some of the compounds, I would like to correct this but unsure how, I know the answer lies in the integration events table. Any help is appreciated!
We have an LC-MS with an Agilent 1260 Infinity HPLC stack, with a G7167A multisampler. The multisampler has one drawer installed with 2x 54-vial plates. We have had some communication issues recently where the transport initialistation kept failing after…
What are the detector voltages? Select the Hardware button, or Hardware/Dashboard from Task manager, and click the Detector image. Select EM setting. What are the voltages for Discriminator, Analog HV, and Pulse HV?
Was the instrument off, for an extended…
This Information Applies To: Agilent OpenLab CDS
Issue
The default workflow for OpenLab CDS is the following: Reprocess Results > Save Results > Print Results . This is the recommended workflow for regulated environments.
For nonregulated environments...
This Information Applies To: ICP-MS MassHunter 4.x/5.x
Issue
Reviewing the latest Performance Report, and Performance Report History is a useful tool for troubleshooting ICP-MS instrument performance issues. Historical sensitivity, background, precision...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
How to perform routine maintenance on the Agilent ICP-MS Torch.
Background
Deposits on the torch can be removed by routine maintenance. Maintenance frequency...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...