This presentation shows basic information, maintenance procedures, and exhaust venting for the three possible rough pumps used on Agilent single quad GC/MS systems.
Rough Pumps on Agilent 5977x GCMS systems May 2021 rev2.pdf
I've been doing 525.2 for close to 16 years, and lately been having issues with perylene d 12, and triphenyl phosphate failing the +/- 30% of targeted concentration. I don't think the issue is due to my sample concentration step, as the nitro xylene recovers…
There is no written maintenance procedure for the MS40+ maintenance kit.
Here is an exploded view of the pump:
Here is the parts breakdown for the maintenance kit:
I've been doing 525.2 for close to 16 years, and lately been having issues with perylene d 12, and triphenyl phosphate failing the +/- 30% of targeted concentration. I don't think the issue is due to my sample concentration step, as the nitro xylene recovers…
Hi David, this option exists already in MH 4.3 and is called Intelligent Sequencing. It is an additional software package, not included in basic MH. You can buy a license key and unlock its features. This is a very powerful software tool which increases…
We're attempting to install MassHunter Workstation Quantitative Analysis Reporting B.07.00 but it keeps failing with an Error: Unable to get the Add property of the AddIns class about halfway through the process. All other software and reporting has installed…
Hi Lorelei, In order for me to fetch correct information could you list model numbers of tower and controller, i.e. 7683 ALS tower. Meanwhile I was checking for different error messages and couldn't find Radius home failed. If error is still present could…
I am currently trying to setup a GC system and am having issues with MassHunter Acquisition. I am trying to setup a parallel system to one that we are currently running. The new system is 6890N/7697A HS, it does not have a MS. I am trying to use MassHunter…
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, ProSize software, DNF-471 RNA kit, DNF-472 HS RNA kit
Issue:
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, and ZAG DNA Analyzer
Issue:
Dirt or dust on the capillary array window can cause baseline shifts or elevation of the baseline. Figure 1 shows an example electropherogram...