Hi, I Have a similar problem With Openlab Chemsation C01.10 (201), with the same exception code ( c0000005 ). In my case there is not a change in the operating system, and the crashes seems random. Sometimes the softare shutsdown after a few hours running…
Hi Howard,
I did take a look through that 200-page document but one of the pieces of information I need is unfortunately not present. This is fine, I am excellent at using Excel to generate %RSD values!
Thanks,
John
Hello DataFool_312 ,
What version of Quant are you using?
Are you able to successfully analyze the batch prior to averaging your responses?
Does the error occur for all ISTD or only a few?
Here's what’s new in the latest release of MassHunter Acquisition 12.0 for LC/Q-TOF. This release exclusively supports the newly introduced Revident LC/Q-TOF.
This update offers new innovations focused on instrument intelligence to increase productivity…
I checked and it didn't seem to be dirty, i cleaned them anyway and made sure it was clear. After checking it this morning it seems to be fine, i don't know if it was dirty or the new argon tank, the last one was still delivering the right pressure but…
Adding to this post,
I've tried creating a virtual instrument to check if is a problem with the hplc, Aquisition still is not opening for the virtual device.
the acquisition logo stops at initializing modules, turns black and then crashes.
The Digest of upcoming webinars has been updated as of February 13.
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Expert Insights into Dissolution…
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, ProSize software, DNF-471 RNA kit, DNF-472 HS RNA kit
Issue:
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, and ZAG DNA Analyzer
Issue:
Dirt or dust on the capillary array window can cause baseline shifts or elevation of the baseline. Figure 1 shows an example electropherogram...