If the HiVac pump is off - the system is not under vacuum to be able to run. The MS source and quad cannot be heated until the system is under vacuum.
The directions on how to vent and pump down the MS are in the Operating manual and also the Troubleshooting…
The graphite must deform to seal. It can only deform one time as there is no spring-back. Install it with the inlet cold and the inlet pressure set to zero psi. I like to put the liner in, then place the seal around it using a gloved hand, then tighten…
I have been working with Thermo Orbitrap Exploris 480.
Which type of Agilent Q-TOF MS could have similar performance compared to the Thermo LC-MS instrument?
Since i retired from the previous company for private reason, I am trying to find another…
Thanks Chris. as you are expected, the "Round Thing" was main cause for this issue. i clean both the sensor and Vaccum Fan. Since it was more than 10 year front panel never been inspected. now it running again normally. Againn.. Thanks for your advice…
Hello srlee ,
This would not be a tested or supported workflow. While GCMS SQ data can be processed, in limited testing it appears that if Profinder see ESI data it assumes it is accurate mass. Even attempting to open up the mass filters to something…
Hi! We have been experiencing issues with the sensitivity of our SpectrAA-50/55 using a nitrous oxide/acetylene flame to quantify vanadium. We have been using this setup fairly consistently to quantify vanadium in solution for ~2 years now and have not…
Hello,
So first of all, if the entries you need are numeric and per compound, I would use a CC constants file. There are ways to create one big constants file for all your compounds and use keys values to pull specific columns by method or other values…
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, ProSize software, DNF-471 RNA kit, DNF-472 HS RNA kit
Issue:
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, and ZAG DNA Analyzer
Issue:
Dirt or dust on the capillary array window can cause baseline shifts or elevation of the baseline. Figure 1 shows an example electropherogram...