I have a Cary 3500 and running Cary UV Workstation Software 1.2 and Windows 10
I downloaded the new Cary UV Workstation Software 1.3 via the Agilent SubscribeNet.
first I ran the systemPreparationTool.exe
That finished without issues.
Then I ran…
hi community we are developing a method on short chain fatty acids in plasma sample, using a DB fatwax UI column on GC-FID. we are using diethyl ether as extraction solvent however our recovery of patient samples are not so good and looking to use Isoproponol…
Good morning,
We have an autosampler (Agilent G4567A) for our GC-FID (7820A) and the following method for cleaning and injecting samples.
I have noticed that when the syringe pumps 2µL of sample for cleaning, it then pumps quite a large volume of…
Hi, I know this is an old thread, but I am having a very similar issue. I am wondering how did you know to replace the interconnect spring rod? How did you know this was the issue, and that it was not instead an issue with the FID board or the electrometer…
I have a 6890N GC with an MSD and a GC that I am trying to qualify. The MSD works fine but when it comes to the FID the units are showing as mAU and not PA so it will not pass the validation test. Does anyone have any idea on how we can change the units…
I have a 6890N GC with dual FID. The back column has a much higher flow rate than the front column. The two columns are identical and the setup for inlet, column and detector are identical. I have also swapped the EPC's between the two detectors. Seems…
Hello. We have a 2- dimension gc/fid/ms 8890/5977C with a masshunter software. Our aim is to quantify molecular markers (e.g. 1,3,5-Tri-tert - Butylbenzene) used in gasoil to trace fraud. For quantitation we use a sim method (Quantification sim 231 and…
We don't know what is in your water samples, but on a CP-Wax 57 CB benzene and isopropanol are eluting very close to ethanol, just in front of it.
You can find examples of applications of alcoholic beverages on Wax 57 (all types) in Scanview ( (+) Software…
Hello mckenzie.stevens ,
Did this error occur when attempting to work with the FID data? I've not seen this exact error, but it is possible to receive similar errors when having a spectrum tool selected and trying to work with non-MS data. If you then…
Hi,
After a power cut, the batch file I had open on my desktop seems to have become damaged...
On opening the batch, it fails to open... small dialogue pops up >> "failed to open quick scan file. Failed to read binary quick scan file."
Has anyone…
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...