Did the EM get replaced March 15? Or a source cleaning? The EMV went down 883V.
The Ent Lens (Entrance Lens) those jumps from 16 to 63,32,47.5 .. and the Ion Focus going from 80's to 40's... make me jumpy. Something was changing. When were source cleanings…
The ID testing process in the pharmaceutical industry often exposes warehouse staff to hazardous materials. This new technical note shows how pharmaceutical manufacturing QA/QC organizations can use the Agilent Vaya Raman system to check raw materials…
My question is for Mr. Ken and the community (if you're confident in your answer): Regarding the ASTM Enhanced Mechanical Calibration for Dissolution apparatus, while the USFDA clearly recommends this method as an alternative to the traditional USP PVT…
Hello community,
I have the following error (attached images) when start either offline or online mode. As you can see, the module control panel also dissappear. I have checked all the conections between PC and all modules and the error window continue…
For Research Use Only. Not for use in diagnostic procedures.
Here is a "best of" collection of links to manuals and tools for Agilent Automated Electrophoresis products (Bioanalyzer, TapeStation, Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo…
Recommendations updated after looking at this version from February 16, 2023. The recommendations are pretty much the same as above.
Increase the oven temperature equilibration time to 1.0 to 1.5 minutes or longer. It takes time for the 240° oven post…
We attempted the same testing on another OL2 instrument and the sensitivity issue was not present. It was unique to a single system. Agilent was very helpful getting us another system to test on. It seemed to be related to the tune/threshold/filtering…
Hi,
1. This is the "Easy Fit Lense Assy" - Since two years, we (Agilent) has decided not to clean the lenses, but to replace them completely. So if you want to disassemble these, you have to break the plastic cap, and use a screw set from an older regular…
Hello,
You would need to look into the other logs to see the issue in more detail. The details logs are in a Microsoft log format and required a viewer download. I would suggest opening a ticket with your local Agilent support group. It does look…
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...