The Agilent Equipment Qualification Plan (EQP) for OQ is freely available on the Agilent website for potential customers to review. I have attached the standard EQP OQ for GC
The degasser in our G7112B failed (diaphragm in the vacuum pump tore) and I swapped it out with a spare G1311A/G1379 combo while we wait for parts/repair.
Everything is connected and configured properly, the instrument config in OpenLab CDS 2.3 has…
Hello, The tune evaluation on the 5977B GC-MS is failing. The reason is 502/69 mass ratio is smaller than 2.4 (reading = 1.5-2.0), more specifically the 502 m/z count is around 7000-9000, instead of 20000 which is seen in previous autotunes. I cleaned…
Yes, it is the constant flow mode. The following is the method I am using: Carrier gas: Helium Carrier gas flow rate: 1 mL/min (constant flow) Injection volume: 1 μL Injection port temperature: 250 °C Split injection ratio: 30:1 Initial oven temperature…
This can happen when one of the motors on the arm of a vial sampler (G1313, G1329, or G7129) is failing. It will be fine for a number of injections, then one of the motors gets too hot from all the movement and will cause the sampler to error. When you…
Yes, that what I was looking for. But in the same time, we realized that Office 2016 is able to correctly open "coma" or "semicolon" separeated .csv, where Office 2010 fails and only opens one format correctly. So we're looking at this option as well…
How long is your "electricity problem" ? And what is it? A switchover or a full-on power fail or?
Agilent does not support GC or GCMS on a UPS as too many UPS cannot handle the high amperage load. See: (+) Use of a UPS to Supply Power to an Agilent…
We have Agilent G1312B, 1367C autosampler and G1316B column compartment, we just installed openlab C.01.09 into our surface book laptop with window 10 pro, when we did the installation, system check found some problems, such as power options and window…
We are trying to resuscitate a G1956A MSD. Recently replaced power supply which got the heaters working but MSD still not ready. On running diagnostics, got an MS Ion Optics Test Failure: Ramping Test Error: Not enough signal at m/z 1218 for ramping test…
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...
This Information Applies To: Agilent 8890/8860 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with MS40+ rotary vane pumps
Issue
Instructions on how to replace the filter in an Agilent MS 40+ pump as part of annual pump maintenance
Background
The filter in the...
This Information Applies To: Agilent ICP-OES 5000 Series (5100/5110/5800/5900) with ICP Expert 7.5.x Software
Issue
The Recommended Routine Maintenance Schedule does not adjust for the number of samples analyses or the sample matrix, both of which...
This Information Applies To: Agilent 7890/7820 GC Systems with SSL, MMI, PTV, or VI inlets.
Issue
Split vent trap replacement is recommended as part of the scheduled preventive maintenance. Sometimes, it has to be replaced when the inlet pressure...
This Information Applies To: Agilent LC pumps
Issue:
Stuck or obstructed check valves (Active Inlet Valve (AIV), Passive Inlet Valve (PIV), Outlet Ball Valve (OBV)) can cause issues such as no-flow or no-pressure, moderate to strong drops in pressure...