This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Fragment Analyzer, Femto Pulse, ZAG
Issue:
A new syringe is required to clean the reservoir vent valve of the Agilent Fragment Analyzer, Femto Pulse, or ZAG (see Figure 1 ).
Figure 1 . Syringe (marked in red square...
This Information Applies To: 2100 Bioanalyzer, 4150/4200/2200 TapeStation
Issue:
Discrepancy between Agilent Bioanalyzer RNA integrity number (RIN) and Agilent TapeStation RNA integrity number equivalent (RIN e ) values
Resolution:
First,...
This Information Applies To: 4200, 4150 and 2200 TapeStation instruments, TapeStation analysis software, TapeStation controller software
Issue:
Technical support require the instrument log files to troubleshoot hardware issues with the Agilent 4200...
This Information Applies To: 2200/4150/4200 TapeStation systems. RNA ScreenTape and High Sensitivity RNA ScreenTape assays,TapeStation analysis software
Issue:
The 200 nt peak of the Agilent RNA ScreenTape and High Sensitivity RNA ScreenTape Ladder...