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@Mention

Created by mnevill mnevill over 2 years ago | Last modified by kristen.sensabaugh kristen.sensabaugh over 1 year ago

A mention is a reference to a member, a group, or an application within the Community. Mentions are added through the content editor and are shown as links to the member or location mentioned. When a mention is added, the member or owner of the location can be notified (based on their notification settings) that they were mentioned to call attention to the content and improve targeting of responses to otherwise wider-targeted content.

Using the @ symbol, you can create a link to a username or group name inside a post, comment or reply. The mention will alert members or groups that they’ve been added to your content and your attention is required. Note that mentioning is optional.

Mention a User

  1. In a comment, new post, post comment, or forum thread/reply, type the username, starting with @, in the content editor. A drop-down list of possible matches appears.
  2. Select the correct choice from the drop-down list. After you make your selection, the username name has a box around it with the @ symbol.

Mention a Group

  1. In a comment, new post, post comment, or forum thread/reply, type the group name, starting with @, in the content editor. A drop-down list of possible matches appears.
  2. Select the correct choice from the drop-down list. After you make a selection, the group name has a box around it with the @ symbol.

IMPORTANT: To receive @mention notifications via email you must Enable Email Options. Please read Customize your Email & Live Alert Notifications and Turn on or off Email Notifications for complete instructions.

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