Followed the LAN setup in the manual, yet all I get is Powerfail. Using Chemstation version B.05.04 (which is supposed to work on Windows 10).
Followed the LAN setup in the manual, yet all I get is Powerfail. Using Chemstation version B.05.04 (which is supposed to work on Windows 10).
Hello:
Please contact you local Agilent support center for replacement media. There are different requirements necessary for replacement. (e.g. proof of purchase, revision number of the software)
For you local support center, please see Contact Us | Agilent .
( I realize you probably already know these things, but I will attach a document I send customer for information needed to upgrade, for future reference.)
Hello and thank you for the reply. However, I found the software and I installed it and have the a strange issue. I don't know what it is ........... but nothing is going right for the last two weeks. I installed the software on the computer. I start the soft ware .... and it runs and then asks for the ID and Password. I enter it and and it does a few things and then the icon appears down below as a program open but the screen is not there. It appears the program is running but you can't see the program. Any help or suggestion?