DA Reprocessor: The operation has timed out

Hi dtush,

According to R&D - the DA Reprocessor has a hard-coded (not user editable) timeout value of 1 hour. As such - I'm surprised to hear that your encountering a timeout error while processing your data. Does your data actually take 1 hour to process (even interactively)?

If not, I'd like to collect an example data to study. One which does not complete before the timeout error is thrown. Would you be willing to share the data file, method, and a few specifics about which workflow you're running (find by formula, or MFE + a library search, etc)?

Best,

Matt

The one hour hard-coded time limit sounds unfortunate and is compounded by the DA Reprocessor halting at the error.  That means I have to restart the worklist (after the one that had the error and process it in Qual (B.07.00)--where it certainly takes time, but will run to completion.

I'd be happy to provide the applicable files.  What is the best way to get the to you?

The workflow is simple:  MFE + DB search.  The database contains about 4,000 entries.

Thanks for looking at the problem.

The one hour hard-coded time limit sounds unfortunate and is compounded by the DA Reprocessor halting at the error.  That means I have to restart the worklist (after the one that had the error and process it in Qual (B.07.00)--where it certainly takes time, but will run to completion.

I'd be happy to provide the applicable files.  What is the best way to get the to you?

The workflow is simple:  MFE + DB search.  The database contains about 4,000 entries.

Thanks for looking at the problem.

I've prepared a drop folder for you to deposit any data.

https://agilent-my.sharepoint.com/:f:/p/matthew_leyden/En-0jLHi4wNCo7UPFdqBNzIBK5YiwwkjREyRbANE1ToThw?e=qdYrDK

Be sure to .zip up everything first so the upload goes smoothly. Also, be sure to include the DB, data file, and Qual method so I can make sure to reproduce your exact workflow.

Thanks!

Data uploaded.

Cheers!

Ok so I've downloaded your data and attempted to reproduce the issue. Here's what I found.

With Qual B.08 (interactive) - processing this data file takes about 10-15 minutes.

With Qual B.08 (using DA Reprocessor) - processing this data file also takes about 10-15 minutes.

With Qual B.07 (interactive) - process cannot complete. Even after 1 hour of waiting the search is still not complete.

I have not yet tried Qual B.07 (using DA Reprocessor) because if Qual can't finish it interactively - the DA Reprocessor can't be expected to.

Would you be willing to use Qual B.08 for the DA Reprocessing of this data? Even if you don't like Qual B.08 proper - the DA reprocessor still generates the same output without issue.

Best,

Matt

Hey Dan,

They co-reside with each other. You can have both open at the same time on the same PC, even looking at the same data file simultaneously.

As for the DA Automation - the rule is, which ever is installed last does the automation.

So if you have B.07 installed, then install B.08 - when you run DA Reprocessing, B.08 will do that work. If you then uninstall B.07 and reinstall B.07 - B.07 will take over the DA Reprocessing.

As for the next step - I'll need to reach out to your account manager. Can you email me your contact details so I can look up who that is. (or if you already know you're welcome to reach out to them directly). [Personal Information Removed by Moderator]

Best,

Matt Leyden

It sounds like B.08 made sizable improvements in processing efficiency (by a factor of >4).  I would be willing to try it.  Would it overwrite the current version (B.07) or can they continue to exist side by side?  How should we proceed?

Cheers!

-Dan

Alright, I've just started testing B.08 and the initial signs are promising.  It is certainly going through the data files faster.  I'll check next week that the output is the same as it was from B.07 or if any differences that arise matter.

One thing that isn't the same is that along with the .csv that I asked for it to export in the automation it is also putting out a .mzdata.xml which it wasn't doing under B.07.  Being unfamiliar with B.08, why is it generating these files--they aren't exactly small--and how would I turn it off?

Cheers!