We have the 6470 spectrometer that was turned off to do electrical work in the building. When we turned it back on, the communication is not taking place between the QQQ and the software. we restarted the system but the problem still persists
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We have the 6470 spectrometer that was turned off to do electrical work in the building. When we turned it back on, the communication is not taking place between the QQQ and the software. we restarted the system but the problem still persists
Did you wait 3 minutes after power cycling for the firmware and drivers to load before launching ACQ.?
Did you wait 3 minutes after power cycling for the firmware and drivers to load before launching ACQ.?
Hello mrfix,
I don't think we wait 3 minutes. We'll try and I'll let you know
thank you very much for your answer.
Hello mrfix,
We waited more than 3 minutes but there is still no communication.