Problems with TIC

The masked faults that you reported earlier are not causing a problem-they are expected.

There should be a program loaded on your PC called TOF Diagnostics.  If you open this and then use the pull-down menu to connect to the TOF, this tool can be useful to diagnose the problem.  Go to the "SC Readbacks" tab and use the "Run State" button.  Look for a line that says "Active Instrument Faults".

For the reference nebulizer gas, G6210A sets this for you at 13 psi.  The sample nebulizer should be set to 20 psi, 5 l/min for tuning and probably 45 psi, 10 l/min for sample analysis.

Look, please. I mean this parameter.

We have dual ESI. Maybe could you use Team viewer to look at it?

Could you do it tomorrow at the same time? I wii be very grateful to you if you have such a possibility?

Very sad(((. Unfortunately today I can't see it and I don't remember. I have gone away from mass spectrometer. Can I answer you tomorrow?

the colour is green

No active faults.  This TOF should be ready to run.  If it has an ESI or dual ESI source installed, the SG should be 0.  If it has a Jet Stream source installed, SG should be 10.  What is the status in MassHunter?

Sorry, but I don't have TeamViewer.  What color is the TOF icon in MassHunter?  Are there any recent entries in the MassHunter logbook?

OK-if color is green, there are only 3 things that I can think of;

1.  TOF has not been tuned.  Do you know when the last Autotune was performed?

2.  The LC stream is not reaching the TOF.  You can verify this by removing the nebulizer needle with LC flow turned on and look for the aerosol spray.

3.  MassHunter software is corrupted.  You may be able to repair the software from Windows Control Panel.

OK-if color is green, there are only 3 things that I can think of;

1.  TOF has not been tuned.  Do you know when the last Autotune was performed?

2.  The LC stream is not reaching the TOF.  You can verify this by removing the nebulizer needle with LC flow turned on and look for the aerosol spray.

3.  MassHunter software is corrupted.  You may be able to repair the software from Windows Control Panel.

1. We do Autotunes often. But now I can't do it because of mistake(((

2. It is OK

3. How to do it carefully?

3. How to do it carefully?

It works weii in negative ions.

It seems to have some problems with Aquisition control in positive ions?

What is the reasons of this problem?

Can I use fast switching polarity?

Can I do it using http://ridl.cfd.rit.edu/products/manuals/agilent/power%20supplies/CD1/Model/N5700usr.pdf ?

Can you see ions in negative polarity?

I understand you!!! (((

What is the reasons of this problem?

If you have ions in negative polarity and no ions in positive polarity, this means that one of the switching power supplies has failed.  You'll need a trained engineer to identify & replace the part.