How to solve Autostart Macro failed error#41063

am using an agilent 7890B GC ECD system
When i tried to open the Open Lab control panel, " Autostart Macro failed error#41063" was displayed and the control panel did not open. 
I tried your online solutions for similar error 16289 (Renaming for config files with extension .old and also deleted user.config file). 
After I started open lab application it lead me to auto configuration page but after i entered IP address the "auto configuration in process" text appears but nothing happens. Then i moved my selected GC system to "Selected Modules" pane, entered details and clicked "Get GC Configuration".
"Configuration not available" msg is shown.
I tried to ping the IP but resulted in "Destination host unreachable"
Parents Reply Children
  • Dear Krishna

    Thank you very much for the solution. It worked. But now the new instrument

    does not have my old methods or data files. So every single time I have to

    open methods and data files from target location? Is there a way to bring

    all those files at one go?And are there any important parameters i have to

    set before using as New Instrument?

    Thank you for your time.

Was this helpful?