How to solve Autostart Macro failed error#41063

am using an agilent 7890B GC ECD system
When i tried to open the Open Lab control panel, " Autostart Macro failed error#41063" was displayed and the control panel did not open. 
I tried your online solutions for similar error 16289 (Renaming for config files with extension .old and also deleted user.config file). 
After I started open lab application it lead me to auto configuration page but after i entered IP address the "auto configuration in process" text appears but nothing happens. Then i moved my selected GC system to "Selected Modules" pane, entered details and clicked "Get GC Configuration".
"Configuration not available" msg is shown.
I tried to ping the IP but resulted in "Destination host unreachable"
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  • sir

    when you create new instrument and configure

    in chem32 folder you will see two instrument will be there

    1 and 2

    1 is old and 2 is new

    copy all method from 1 (method folder )and paste in 2 (method folder )

    after that all method will come in your new instrument

    same you can fellow with data and sequence folder

    all method comes when you will  launch the new instrument

Reply
  • sir

    when you create new instrument and configure

    in chem32 folder you will see two instrument will be there

    1 and 2

    1 is old and 2 is new

    copy all method from 1 (method folder )and paste in 2 (method folder )

    after that all method will come in your new instrument

    same you can fellow with data and sequence folder

    all method comes when you will  launch the new instrument

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