hii, i m facing a problem when i m using 7809b gc online.....when i started this then offline shows on the chemstation status....while i open online gc still offline shows on chemstation status,,what should i do.
Find maintenance, best practice, and troubleshooting articles.
hii, i m facing a problem when i m using 7809b gc online.....when i started this then offline shows on the chemstation status....while i open online gc still offline shows on chemstation status,,what should i do.
Restart complete system then check
Hi saloni,
you can do a ping to GC IP address you can find the ip address in GC keypad , press (options/communications/ ip address) and check if there is communication, if not you can also reset the switch or change the lan cable to another available port, and then restart switch, compuer and pc
Please let me know it it works.
Thanks
Hi Saloni,
¿what software do you have?
if the ping to GC responds, if you have openlab 2xx or version c, workstation you can try to configure the instrument again from opelan control panel .
Instrument/select the instrument, check the ip address, remove the selected models to the left, then add them to the right and insert the ip address
Hope it works
Thanks Regards
Hi saloni,
What version of ChemStation are you using? Are you using shortcut icons on the desktop to open?
Abbey