Agilent doesn't support any refurbishment of the EPC modules and we do not have a program for this. I suspect you may have a defective module or a module that was rebuilt using parts from another type of GC. The only suggestion I would have at this point is to remove from the configuration and add it back in.
Replacing a GC module
When replacing an EPC module or a detector signal board, you will have to update the configuration of the GC. This is because the configuration information includes the unique ID# and manufacturing date for these parts.
To configure the new GC module
1
Replace the module and power on the GC. The GC will list the Exceptions to the configuration and indicate that these modules are broken or missing.
Press[Config]and select the GC module that you replaced.
4
Press[Mode/Type]. The GC displaysRemove module. Press[Enter].
5
A Caution message tells you to reboot the GC.
6
Press[Mode/Type]. The GC displaysInstall module. Press[Enter].
Be sure that you select the correct module configuration. Incorrect selections can cause operation problems. For example, for an FPD select the 2 heater version.
7
A Caution message tells you to reboot the GC.
8
Press[Options]. Scroll to Communications and press[Enter].
9
Scroll to Reboot the GC. Press[Yes/On]twice.
10
Navigate to the configuration table for the GC module.
11
Verify that the configuration is correct. Modify any additional configuration items, such as, Gas type or Lit offset.
Its not a link, its just a graphic that I captured from my documentation. The steps will allow you to add or remove a module, if that doesnt work, then the module is most likely defective.
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