Error code 1122 Ion Gauge

Dear all, we have a 7800 ICP - MS, the error kode 1122, Ion Gauge showed up after changing the oil on the vaccum pump. We tried to remove the oil an refill but the issue reaccured, What can we do?

Best regards!

Parents
  • Hello,

    While in shutdown mode you can try to loosen the vent valve for 2 seconds to introduce air, tighten, and then restart vacuum. You can also check with the instrument off, that the ion gauge cable is secure and wasn't accidently bumped while accessing the vacuum switch.

    it is possible there is a fault with the instrument that will require an onsite visit. I would recommend contacting Agilent Online Technical support to begin this process. Have a great day

Reply
  • Hello,

    While in shutdown mode you can try to loosen the vent valve for 2 seconds to introduce air, tighten, and then restart vacuum. You can also check with the instrument off, that the ion gauge cable is secure and wasn't accidently bumped while accessing the vacuum switch.

    it is possible there is a fault with the instrument that will require an onsite visit. I would recommend contacting Agilent Online Technical support to begin this process. Have a great day

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