Were you able to join us on June 6th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Yes, the ms40+ start. They go up to 3.2E0 Torr.
However, PS1 does not light.
PS2 only light the power light, not the other two.
Are the Turbos connected. Does Turbo2 need Turbo 1 to work? Because if independent, then the problem seems to affect…
Which Electron Ionization Source Part 1 has questions. Which Electron Ionization Source Part 2 has a few answers. Which Electron Ionization Source Part 3 has the particulars of each source.
This segment - Which Electron Ionization Ion Source Part 4…
sammyk I would recommend upgrading Firmware/Embedded Software to ESW 9.4.71. This may help address your issue that you have been experiencing.
The Agilent Call Center may be able to guide you through this. The ESW may be downloaded through Agilent Subscribenet…
Hi there,
Thank you for contacting Cell Analysis Technical Support. Regarding calculations, please see the below chart for the GRA Assay. Additionally, here is a link to the GRA White Paper.
For your second question, I would have to take a…
On the GC, is the Not Ready LED lit? If so, press the Status button and the GC will tell you what is not ready.
Split or Splitless? If it's Splitless the GC may need to be set to AutoPrepRun if the CTC sampler is not configured to send the prep run…
We have not tested nor validated the use of Oligo Pro II data on ProSize so we cannot comment on why it would work for your colleagues. As for why only a single row is showing, please collect the zip file for your data as outlined in my previous message…
This Information Applies To: 1100, 1200 and 1260 Infinity I and 1260 Infinity II LC Pumps (Excluding preparative pumps with electromagnetic purge valve (EMPV): G1361A. Not applicable to any of the 1290 Infinity II modules with automatic purge valve: G4220X...
This Information Applies To: Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules
Issue:
Removing and re-installing Visible and UV lamps in Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules.
Both the visible and UV lamps are consumable...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pumps.
Issue:
Removal of the pump head from the pump metering drive for maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Module.
Steps...
This Information Applies To: All Agilent 1260 Infinity Binary, Quaternary, or Isocratic Pumps without the Seal Wash Option installed.
Issue:
Worn pump seals can shed small particles that can cause blockages and pressure issues downstream of the...
This Information Applies To: Agilent G7167x Multisampler modules
Issue:
Required when:
The needle seat is visibly damaged, blocked, or is leaking.
Leaks or blockages in the Vialsampler are observed, especially between the needle and needle...
This Information Applies To: Agilent 1260 Isocratic (G1310B) Quaternary (G1311B) Pumps.
Issue
Required when:
The inlet valve is defective.
The pressure or leak test in Lab Advisor suggests the inlet valve may require replacement.
A large...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
Required when:
The outlet valve is defective or leaking.
The pressure or leak test in Lab Advisor suggests the outlet valve may require replacement...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
The seal wear in procedure is important as it acts to "bed-in" the seals to ensure a leak free and pressure-tight pump head.
Required when:...
This Information Applies To: Agilent G7167A/B Infinity II Multisamplers
Issue:
The Agilent Multisampler autoreferencing procedure uses predefined positions on the base plate and the sample hotel to calibrate the positioning of the needle parkstation...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Modules
Issue:
Reinstallation of the pump head on the pump metering drive during maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump...