Hello lperry ,
For Cool on Column inlets, the septum and the inserts types are dependent on the column size. It is quite possible that either the septum, the insert, or both, are not matching the column size.
Are the needles getting bent too? Does…
Hello Samehalsharawy ,
Can you please elaborate on the statement we uninstalled the cylinder expecting the flow to come down to zero but it didn't. It stayed at 50?
If no physical tank is connected to the GC, the GC gas connections are capped…
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Here's what's new in the latest release of StreamSelect software:
Add support for LC/TQ instruments: Ultivo, 6475A, and 6495D
Add support for PAL3 Series II injector
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Licensing enables sales tracking and to…
5181-1267 - plunger tip material - stainless steel. I'd switch to a PTFE tipped plunger like 5181-3354 . Using water as the last rinse may be the culprit. I've known of this problem happening on Monday after a syringe sits after just water in it from…
What acquisition software are you running? I'm not able to locate that specific error message in the help in MSD Chemstation E.02.02 SP2 nor MassHunter...
A simple troubleshooting step is to remove the syringe and try it.
Hello,
Do you see any errors in the sequence log during the reprocessing? What happens if you process with a new method, can you update the RTs in a new clean method?
Marty
This Information Applies To: 1100, 1200 and 1260 Infinity I and 1260 Infinity II LC Pumps (Excluding preparative pumps with electromagnetic purge valve (EMPV): G1361A. Not applicable to any of the 1290 Infinity II modules with automatic purge valve: G4220X...
This Information Applies To: Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules
Issue:
Removing and re-installing Visible and UV lamps in Agilent 1260 Infinity G1315x DAD or G1365x MWD Modules.
Both the visible and UV lamps are consumable...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pumps.
Issue:
Removal of the pump head from the pump metering drive for maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Module.
Steps...
This Information Applies To: All Agilent 1260 Infinity Binary, Quaternary, or Isocratic Pumps without the Seal Wash Option installed.
Issue:
Worn pump seals can shed small particles that can cause blockages and pressure issues downstream of the...
This Information Applies To: Agilent G7167x Multisampler modules
Issue:
Required when:
The needle seat is visibly damaged, blocked, or is leaking.
Leaks or blockages in the Vialsampler are observed, especially between the needle and needle...
This Information Applies To: Agilent 1260 Isocratic (G1310B) Quaternary (G1311B) Pumps.
Issue
Required when:
The inlet valve is defective.
The pressure or leak test in Lab Advisor suggests the inlet valve may require replacement.
A large...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
Required when:
The outlet valve is defective or leaking.
The pressure or leak test in Lab Advisor suggests the outlet valve may require replacement...
This Information Applies To: Agilent 1260 Isocratic (G1310B) quaternary (G1311B) pump modules
Issue:
The seal wear in procedure is important as it acts to "bed-in" the seals to ensure a leak free and pressure-tight pump head.
Required when:...
This Information Applies To: Agilent G7167A/B Infinity II Multisamplers
Issue:
The Agilent Multisampler autoreferencing procedure uses predefined positions on the base plate and the sample hotel to calibrate the positioning of the needle parkstation...
This Information Applies To: Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump Modules
Issue:
Reinstallation of the pump head on the pump metering drive during maintenance on an Agilent 1260 Infinity Binary, Quaternary or Isocratic Pump...