I have a 5890 GC running ASTM D2887, simulated distillation. It is equipped with a FID and recently we noticed the FID won't light. Flows are good and gases are good. Looking at the setpoint/actual reading, it states it is at the correct temperature …
I completed the inlet leak test and it passed and I also completed the FID jet restriction test and it passed. Yet, when I compare scans on the 8890 the peaks shift more compared to the same injections on my 6890. Does anyone have any thought on this…
I appreciate your answering my post!
I tried launching in the Control Panel, with the correct project selected. I also tried to launch MH12.1 using a desktop shortcut made for that project.
I'm sorry, I'm not sure what ESW/FW refers to, could you…
Adding to this post,
I've tried creating a virtual instrument to check if is a problem with the hplc, Aquisition still is not opening for the virtual device.
the acquisition logo stops at initializing modules, turns black and then crashes.
Hello DET ,
Sorry for the late response on this.
What sort of spiking do you see usually? What is the output of the FID, in pA?
Are you using any UPS systems, or are the GCs plugged directly into the wall?
Our customer got an error, "Failed to connect to an IPC Port: The system cannot find the file specified." from MassHunter.
Do you know any cause of this message? There was no record of this message in the diagnostic log files.
during installation of NEW FLD Detector it started to show error Excitation Motor didn't find its position then gives error Excitation motor has failed and last error it still showing up is Exciation endcoder index failed to calculate so what do you think…
I am getting an error on our Agilent 1290/6420 LC-MS/MS. I start a run and the first injection is successful, then when it goes to the second injection, it errors and says "failed switching to main pass" and shuts down. From my reading, this is a failure…
This Information Applies To: Agilent MassHunter Qualitative Analysis software version 10.0
Issue
Introduction to MassHunter Qualitative Analysis for Agilent GC/MS – Navigator View.
Steps to follow
Note : Use the demonstration data...
This Information Applies To: All versions of Agilent MassHunter Qualitative Analysis Software , and Agilent MassHunter Quantitative Analysis version B08.00 and up
Issue
Calculation of signal-to-noise in MassHunter is performed using the same parameters...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Preparing and running a sample is essential for data acquisition. The steps below detail how to run a single sample using an Automatic Liquid Sampler (ALS) on...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
Introduction to MassHunter Qualitative Analysis for Agilent GC/MS – Compound View.
Steps to follow
Note : Use the demonstration data files...
This Information Applies To: Agilent MassHunter qualitative analysis software
Content:
MassHunter can be configured to label TIC chromatographic peaks with the best match compound name from an MS library search.
Steps to follow:
On the top...
This Information Applies To: Agilent MassHunter GC/MS Data Acquisition (Rev. 10.0 and below)
Issue
Users running MassHunter GC/MS Data Acquisition with Microsoft Windows 10, may encounter warning messages about insufficient memory in the PC when...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software, Revision 7 and up
Issue
This article shows the procedure to change the number of decimal places in the Mass Spectrum Preview and MS Spectrum Results windows of the MassHunter...
This Information Applies To: Agilent OpenLab CDS ver. 2.4 or earlier.
Issue:
If the PC name on a system with OpenLab 2.4 or earlier revisions needs to be changed post installation of the software. This must be done in the right way or the instrument...
This Information Applies To: Agilent OpenLab CDS Software (ver 2.x).
Issue:
This article will give instructions on how to submit a single sample run in the OpenLab CDS Software.
Steps to follow:
Launch the acquisition software through the...
This Information Applies To: Agilent OpenLab CDS products
Issue:
Every computer running Agilent OpenLab CDS Software requires a unique software license for continuous operation. Failure to install a valid license will cause the instrument control...