Try to reinstall using the ChemStationSystem account. If that fails, try the following before installing. 1. Delete the ChemStationSystem account. 2. Delete the chemstaion.ini file located in the Windows directory. 3. Log in as the Administrator and install…
I see the green lignt ON on the logic board. I never see it is blinking though. Thank you for sending the document. Once I tried ping from another PC with firewall off, but ping got failed. I will try ping from that PC after reading the document.
The…
Than you should probably stop advertise it as a sulfur-specific filter on specs table (add "and hydrocarbons" words) https://www.agilent.com/en/products/lab-supplies/chromatography-spectroscopy/gas-management/gas-clean-purification-syste… . Otherwise…
Autostart Macro failed, error# 999 occurred (OpenLAB CDS Chemstation Rev. C.0x.0x) This is usually resolved by resetting the instrument configuration files in the instrument folder (\Chem32\x\, where x is the number of the instrument in question). Append…
Hi All, We are experiencing a very strange issue (very broad peak) with Dimethyl Formamide Solvent when run with one particular residual solvent method utilizing Dimethyl Formamide as Diluent. Method has been run for the past 4/5 years without any issues…
We recently purchased a GS Oxyplot column based on its reported excellence for separating oxygenated compounds in hydrocarbons streams such as Ethylene, which is required to be of ultra high purity for polymerization catalysts. Unfortunately we see a…
Hi evryone
Please help: i just get these 2 messages which make me i can not inject from my 7890A and 5973C MSD " tune action stopped: cannot achieve constant peaks widths " also "limits fail: pump oils (days), tune time (hours) at the same moment the…
Hi everyone, A few weeks ago in our lab we installed a new inlet/column/detector set-up on an existing 7890B GC in our lab. This GC already had a front inlet/detector installed and there was never anything installed on the back components. Therefore we…
I don't know if this applies to your specific problem, but a lot of failed uploads and other problems can arise because the GCMS users don't have the proper privileges in ECM. Below is an image with the proper privileges. Assigning the ECM Contributor…
This Information Applies To: Agilent GC Systems with Flame Ionization Detector (FID)
Issue:
The Flame Ionization Detector (FID) jet could become clogged with ferrule material, column bleed, or heavy molecular analytes. The clogged jet will affect...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different high concentration, split analysis techniques including:
General use liners
Auto inject, general use
Auto...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different splitless trace analysis techniques including:
General use liners
Pressure, temperature, volume (PTV)
Hot...
This Information Applies To: Agilent 6890, 7890, 7820, 8890 and 8860 GC Systems with Split/Splitless (S/SL) inlet
Issue
Replacement of the Gold Seal is required as part of inlet maintenance. Replacement is required when the performance of the inlet...
This Information Applies To: Agilent GC Systems with Micro-ECD.
Issue
The Wipe Test is an annual test that performed by end user of the micro-ECD (Micro Electron Capture Detector or uECD) to help ensure radioactive safety when using the detector...
This Information Applies To: Agilent GC Systems with thermal conductivity detector (TCD)
Issue
Baking the thermal conductivity detector (TCD) at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Items...
This Information Applies To: Agilent GC Systems with flame ionization detector (FID)
Issue
Baking out the flame ionization detector at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Items required...
This Information Applies To: Micro Electron Capture Detector (uECD)
Issue
Baking the micro electron capture detector (µECD) at high temperatures can remove sample contaminants that have deposited on the detector surfaces.
Warning ...
This Information Applies To: Agilent GC Systems with Flame Ionization Detector (FID)
Issue
This article will describe how an operator can configure the makeup gas on both the instrument keypad and the software driver (Method Editor).
Background...
This Information Applies To: Agilent HPLC systems
Issue
The presence of ghost peaks can be a symptom of a system contamination issue, caused by accumulation of sample and/or foreign substances in the flow path. It is critical for high sensitivity...