Hello, The simplest way to troubleshoot this, is to remove the UMA from the Cary 7000 and run the Validate/Instrument Performance Tests. Before beginning make sure you have the Cary 7000 powered off. Remove the UMA. Close all the sample compartment covers…
I would like to install Agilent MassHunter Qualitative Analysis B.07.00 and Agilent MassHunter Quantitative Analysis B.08.00 onto my Microsoft Surface Pro 6 (Windows 10) to view results from my headspace samples using GCMS. I have tried installing the…
I am attempting to run the amino acid analysis protocol from the Woodward and Henderson paper "High-Speed Amino Acid Analysis (AAA) on 1.8 µM Reversed-Phase (RP) Columns" ( https://www.agilent.com/cs/library/Support/Documents/5989-6297EN.pdf ), but receive…
Hi Avrom, Below are the release notes for the new driver. New drivers are released periodically to allow us to use new equipment without having to upgrade a complete software package each time. The new driver has some enhancements for the older systems…
Hello, we are using 7700X series ICP-MS until 2014 . A few days ago we had an error message (Error 1118) . When our instrument is changing from Standby mode to Analysis mode vacuum pressure (IF/BK) can not drop below the lower limit within the prescribed…
We normally use BFB Autotune. BFB Target Tune also fails with the default settings. The filaments are both new and both act the same. When I cleaned the source I found the lens insulator was cracked so that was replaced. Dynamically ramping the entrance…
Hi everyone. There are some doubts that I would like to clarify because we're experiencing some drift and sensitivity problems and it may help.
We've already cleaned the cones, lenses and sample introduction system, including the torch.
1) There is…
Hello,
I cannot tell what ECM or CDS version you are using and that can make a difference in the search capabilities. Take a look at the attached guide on page 50 for information on searching with ECM 3.x and CDS 2.x. You are not extracting any…
This Information Applies To: Agilent GC Systems
Issue
A shift in retention time can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
A change in peak size can occur for single, multiple or all peaks.
Other chromatographic problems are identified in Basic Troubleshooting for GC Systems . Regular maintenance of your instrument...
This Information Applies To: Agilent GC Systems
Issue
Peak splitting is when a single compound is shown in the chromatogram as two peaks usually unresolved, or one of the peaks is a shoulder.
Other chromatographic problems are identified in Basic...
This Information Applies To: Agilent GC Systems
Issue
This test isolates the point of contamination to the sample introduction system, which includes the gas supply, gas supply lines, and the sample inlet. It does not include the syringe or autosampler...
This Information Applies To: Agilent GC systems
Issue
Peak tailing is present in a chromatography peak when it has an excessive asymmetry with a trailing edge. A normal peak is almost symmetrical.
Other chromatographic problems are identified...
T his Information Applies To: Agilent 8890/8860/7890/7820/6850/6890 GC Systems with TCD (Thermal Conductivity Detector)
Issue
Problems observed with thermal conductivity detector (TCD) results can have different underlying causes.
Resolution...
This Information Applies To: All GCs, 6890, 6850, 7890, 7820, 8890/8860, Intuvo 9000
Issue:
This article is a troubleshooting guide for when the Flame Ionization Detector (FID) does not ignite or the flame keeps going out.
Cause:
If the FID...
This Information Applies To: Agilent GC Systems with Flame Ionization Detector (FID)
Issue:
The Flame Ionization Detector (FID) jet could become clogged with ferrule material, column bleed, or heavy molecular analytes. The clogged jet will affect...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different high concentration, split analysis techniques including:
General use liners
Auto inject, general use
Auto...
This Information Applies To: Agilent GC Systems with Split/Splitless (S/SL) inlet
Issue
Different liners are required for different splitless trace analysis techniques including:
General use liners
Pressure, temperature, volume (PTV)
Hot...