Problem solved. The format in Region settings should be set to "English (United States)", nothing else. As a result, the Decimal symbol under Numbers in Additional settings becomes a point (Anglo-Saxon decimalization) instead of a comma (Western European…
Hi Helene,
Thank you for contacting Cell Analysis Technical Support. Sodium bicarbonate cannot be used because it is a buffering agent with a very high pKa and, unless incubated in a CO2 incubator, will raise the pH of the assay medium to well above…
Great. The 219 and 502 are quite high. Make sure that the extractor lens insulator is clean, the extractor pin isn't touching the body, the brown extractor lens connector wire is connected well and not crimped, and that the transferline tip seal ceramic…
Hi AVEdsell,
Site prep clearly states that system MUST be vented, this is a snippet from the TQ site Prep Guide about Venting. I do not know waht MS you have but this is common for all :
Bonjour Fabrice,
Juste pour ajouter a l'information que Kristen a deja donne:
Si vous selectionne la langue comme Francais, vous pouvez trouver le manuel. La description, de mon cote, a l'air d'etre en anglais, mais si vous cliquer sur le lien…
Hello lperry ,
For Cool on Column inlets, the septum and the inserts types are dependent on the column size. It is quite possible that either the septum, the insert, or both, are not matching the column size.
Are the needles getting bent too? Does…
Hello Samehalsharawy ,
Can you please elaborate on the statement we uninstalled the cylinder expecting the flow to come down to zero but it didn't. It stayed at 50?
If no physical tank is connected to the GC, the GC gas connections are capped…
This Information Applies To: Agilent 6000 Series LC/MS systems.
Issue
Checking and adjusting the nebulizer needle is part of regular maintenance or troubleshooting tasks. It is suggested when there is an issue with nebulizer spray shape or spray...
This Information Applies To: Agilent Single Quadrupole LC/MS systems controlled by OpenLab CDS software
Issue
How to check and recognize the current Instrument Status of your 6100 Series and InfinityLab LC/MS systems using OpenLab CDS software....
This Information Applies To: Agilent LC/MS Systems
Issue
Contamination of the tune mix or the Calibrant Delivery System (CDS) of your LC/MS system can cause Autotune failures and drops in sensitivity due to ion suppression.
Items Required...
This Information Applies To: Agilent LC/MS Systems
Issue
When there is suspected contamination of the CDS, low tune response, or possible blockage in the CDS, flushing the Calibrant system may be required.
Warning : This procedure risks...
This Information Applies To: Agilent LC/MS System
Issue
Instructions on how to check the level of calibrant in your LC/MS system, and refill the calibrant bottle if necessary.
Requirements
Checking the level of calibrant should be performed...
This Information Applies To: Agilent 6100 Series LC/MS Instruments
Issue
Instructions on how to fill the calibrant bottle in Agilent 6100 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune your...
This Information Applies To: Agilent 6000 Series LC/MS systems
Issue
The article details the correct tuning mix to use according to your LC/MS system and the source type installed on your system. In cases where Agilent tuning mixes need to be diluted...
This Information Applies To: Agilent 7693A, 7650A, and 7683 Series automated liquid samplers
Issue
GC software or GC LED display shows ALS Failure code 245: Autosampler front tower plunger error or ALS Failure Code 945: Auto injector back tower...
This Information Applies To: TapeStation ScreenTapes and reagents
Issue
Using the search tool on Agilent.com to locate the declarations of conformity (DOC) for Agilent ScreenTapes and Test-Tapes, certificates of conformity (COC) for TapeStation...
This Information Applies To: Agilent 7693A Automatic Liquid Sampler
Issue:
The Automatic Liquid Sampler (ALS) system calibration process aligns the sample tray with the injector turret position to enable vial transfers without incident.
Calibration...