Were you able to join us on June 6th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Yes, the ms40+ start. They go up to 3.2E0 Torr.
However, PS1 does not light.
PS2 only light the power light, not the other two.
Are the Turbos connected. Does Turbo2 need Turbo 1 to work? Because if independent, then the problem seems to affect…
Which Electron Ionization Source Part 1 has questions. Which Electron Ionization Source Part 2 has a few answers. Which Electron Ionization Source Part 3 has the particulars of each source.
This segment - Which Electron Ionization Ion Source Part 4…
sammyk I would recommend upgrading Firmware/Embedded Software to ESW 9.4.71. This may help address your issue that you have been experiencing.
The Agilent Call Center may be able to guide you through this. The ESW may be downloaded through Agilent Subscribenet…
Hi there,
Thank you for contacting Cell Analysis Technical Support. Regarding calculations, please see the below chart for the GRA Assay. Additionally, here is a link to the GRA White Paper.
For your second question, I would have to take a…
On the GC, is the Not Ready LED lit? If so, press the Status button and the GC will tell you what is not ready.
Split or Splitless? If it's Splitless the GC may need to be set to AutoPrepRun if the CTC sampler is not configured to send the prep run…
We have not tested nor validated the use of Oligo Pro II data on ProSize so we cannot comment on why it would work for your colleagues. As for why only a single row is showing, please collect the zip file for your data as outlined in my previous message…
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...
This Information Applies To: Agilent LC Pumps
Issue
If a user suspects that the gradient composition isn’t accurate and causes poor chromatography such as retention time shifts, late, early, no peaks or merging peaks. This article provides a quick...
This Information Applies To: Agilent 1290 Infinity (G4226A) and Agilent 1260 Infinity (G1367E) HiP Autosampler
Issue
Replacing the Needle Seat of the Autosampler is required when:
The needle seat is visibly damaged.
Leaks or blockages in the...
This Information Applies To: Agilent OpenLab CDS
Issue
This article discusses different types of bracketing modes and how to set up a bracketed calibration in Data Analysis for OpenLab CDS 2.x
Background
Occasionally, the instrument conditions...