New user documentation to support the release of MassHunter Explorer is now available on the Data Analysis and Library Management User Documentation page.
Hello MatteoUnisa ,
Finding an optimal Profinder workflow is very dependent on your data and what information you are trying to obtain. It would be best to contact your local support team so they can provide detailed support for your data and suggest…
Thank you! This seemed to have helped. I'll have to test over days (or weeks) to be confident this issue is actually resolved, but I am now able to connect and launch MH12.1 and control the instrument as expected. I'd also like to thank you for your promptness…
Hello nthnpayne ,
I'm not finding this specific issue, but there are several things you can try for a data access/index out of range error. First would be to attempt to open the data in qual. This could isolate it to a general issue with the data file…
Hello,
The windows local authentication is rarely used and was dropped by C.01.07, but I think for the version you have it was an option. If all the users, you use to log into OpenLab, are in the local windows user group it is possible you are using…
Hello. I apologize for the delay in responding. There are some instrument configuration specific dependencies that affect the answer to your question. Our technical support team for the BioTek/PLXB product line would be happy to assist you at bio.tac…
Hi DeepSeaGinger,
I don't think this looks bad at all. But sometimes it helps to run through the math :) Your estimated concentration in vial is 0.38ug/uL, or 380ng/uL for each peak and you are injecting 2uL, so you are introducing approx 760ng of each…
This Information Applies To: Agilent GC systems with Gas Clean Filter
Issue
If you have determined that the Gas Clean Filter is saturated, it mus be replaced (see the article When to Replace the Gas Clean Carrier Gas Filter ).
The steps described...
This Information Applies To: Agilent GC Systems 8890/8860/Intuvo 9000 /7890/7820/6850/6890
Issue
General guidance on GC column flow rates, outlining the correct column flow rate for optimal compound separation depends on the column internal diameter...
This Information Applies To: Agilent GC Method Translator
Issue
Detailed instructions on translating methods using the GC Method Translator.
Background
For ideal use of cases and applications with the GC Method Translator, see the article...
This Information Applies To: Agilent Solvent Vent Calculator
Issue
The Solvent Vent Calculator estimates the Agilent solvent vapor exit (SVE) accessory valve timing based on solvent type, oven temperature, vent flow, and pressure.
Background...
This Information Applies To: Use of the Agilent GC Method Translator
Issue
How to correctly use the GC Method Translator to convert a method to suit a different GC configuration or to optimize a method.
Background
The GC Method Translator...
This Information Applies To: GC Pressure Flow Calculator
Issue
Instructions for the correct use of the Pressure Flow Calculator.
Background
The Pressure Flow Calculator uses the column dimensions, oven temperature, and detector outlet pressure...
This Information Applies To: The Agilent GC Vapor Volume Calculator.
Issue
The Vapor Volume Calculator determines the vapor volume based on the injection volume, solvent type, inlet head pressure, and the inlet temperature. This calculated vapor...
This Information Applies To: Agilent GCs
Issue
Agilent provides free GC calculators and tools to assist with method development.
Background
Tips : The calculators are available for downloading at Agilent.com .
Vapor Volume...
This Information Applies To: Agilent GC Systems
Issue
The Agilent Gas Clean Carrier Gas Filter delivers faster stabilization times for increased GC productivity, removes oxygen, moisture, and hydrocarbons from the carrier gas for MS applications...
This Information Applies To: Agilent GC systems
Issue
When a GC heater cannot reach setpoint, or taking too long to reach setpoint, the GC will enter a "Thermal Shutdown" (or similar heater error) state to protect itself. This state will turn off...