Attend our second GC Live virtual event on Thursday, April 11 at 11:00 a.m. EST to learn about the extensive suite of troubleshooting and diagnostic tools that are built into Agilent intelligent GC systems. These can be accessed locally using the instrument…
Join our inaugural GC Live virtual event on Thursday, February 15 at 11:00 a.m. EST to learn how the intelligent features of Agilent 8890 and Intuvo 9000 GC systems can be used through their digital interfaces. An integrated touchscreen allows access…
The Digest of upcoming webinars has been updated as of February 6.
Notable additions include:
LC & LCMS (3)
OMICS (1)
Check Out:
Part 3: The Mining Lifecycle and Elemental Analysis Workshop Series on February 13
Acceptability and Antioxidant…
Hello,
You cannot store anything but numeric values in variables and aggregators for IR. You could create your own public array in custom code or a dll where you can store and recall the values as needed. A customer wanted to be able to display in…
Mike,
It is possible in later versions, but I think in 2.5 that may not be available. If you do not see it in the list, then it was not added to that version. You can use CC to back calculate the values from the compound amount, concentration, multiplier…
It was on the equipment, you can check to be sure by running a performance check on the chiller. Our chiller passed all points on the performance check but failed on the ICP system.
Hi Ajgor,
I am trying to something very similar to what you were doing with your 6890. I have been having some issues getting a response from the machine (using a HyperTerminal PuTTY) and was wondering if you had any tips for troubleshooting this. …
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, ProSize software, DNF-471 RNA kit, DNF-472 HS RNA kit
Issue:
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, and ZAG DNA Analyzer
Issue:
Dirt or dust on the capillary array window can cause baseline shifts or elevation of the baseline. Figure 1 shows an example electropherogram...