Delayed solution here. But I was able to solve this problem by switching from glass wool liners to glass bead liners. The glass bead liners have more surface area. I assume this issue was exacerbated by contamination but it seems it was related to the…
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B.07.05.2479 was released in September 2016. That version of Acquistion will work on WIndows10 64 bit but the MassHunter Qual and Quant from that time will not. The current revision of Acquisition tested on Windows 11 is 10.2 SR3. Upgrading software will…
Hi, I am a new user of LDIR and I just start doing some tests with microplastic samples. After inserting the sample, I performed a spectral survey for a point, but then I don't know hot to compare it with a library. There is a list of libraries I can…
Hallo Chris,
ich hoffe kann auf deutsch schreiben:-) Das Torch wurde in November 2023 gesäubert. Dies haben zuletzt mit meinem Kollege gemacht und da hat sich beim zurückbauen die Pt-Shield ein wenig verknickt und der Kollege hat es gerade gebogen.…
Hello mipastor !
Thank you for replying to my thread! I tried finding these downloads where you pointed me to, but I don't seem to have 'LC/MS User Documentation and Resource Apps' as an available option under 'LC/MS MassHunter Software'.
I'm not…
Orozco0730,
What do you mean by VNC? If this is like Remote Desktop, in that you can tell it not to use the printer that you are using for the remote desktop connection under Local Resources. Acquiring date requires a printer to produce acqmeth.txt…
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Condition new or cleaned ICP-MS skimmer cones and sampler cones by aspirating a Conditioning Solution before use.
Background
Drift up can be a sign of...
Turn On the GC/MS Interface and Oven Using OpenLab CDS
Multiple Results
This Information Applies To: Agilent GC/MS instruments controlled by OpenLab CDS software
Issue
Turning on the GC/MS interface heater and Oven using OpenLab CDS software.
Steps to Follow
From the Home tab, click Method > Instrument Setup...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900)
Issue
The signal monitor function in MassHunter can help with troubleshooting low sensitivity, carry over, contamination, or high background. It can also be used to optimize...
This Information Applies To: Agilent UV detectors (Variable Wavelength Detectors, Multiple Wavelength Detectors, and Diode Array Detectors)
Issue
Checking accumulated hours on the UV lamp.
Steps to Follow
There are four ways to check the accumulated...
This Information Applies To: Agilent 7700/7800/7850/7900/8800/8900 ICP-MS
Issue:
Poor internal standard (ISTD) mixing can cause high relative standard deviation (RSD).
The recommendations in this article are applicable if:
It takes a long...
This Information Applies To: Parallel capillary electrophoresis platforms, 5200/5300/5400 Fragment Analyzer, ZAG DNA Analyzer, Femto Pulse, Oligo Pro II
Issue:
Disposing used capillary arrays
Resolution:
Arrays can be discarded in regular...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, ProSize software, DNF-471 RNA kit, DNF-472 HS RNA kit
Issue:
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, and ZAG DNA Analyzer
Issue:
Dirt or dust on the capillary array window can cause baseline shifts or elevation of the baseline. Figure 1 shows an example electropherogram...