Hi I'm using chemstation revision G1701EA E.02.02.1431 and the last successful launch was a day yesterday. It seems the malfunction accrued (during a "run" with a "new" method we are trying. involves FID HS for DCM residue, all the vials were sampled…
Thanks for the feedback. I have re-optimized the lamp alignment, but I didn’t get much (if any) improvement. I also made some adjustments to the sample position, which I think helped a little. I think some users have been fiddling with the sample position…
Hi community,
maybe someone has an idea what I could do, before a technician comes over.
During my absence my colleagues told me that our HPLC (1260 Vialsampler, 1260 Inf II Flex pump, TCC, FC-AS, DAD) does show a peak shift of about 3 to 10 minutes…
So just to let everyone know, the SSD on this computer has now already failed. Seems like there was something wrong with the hardware to start with !. Let's hope a new SSD will fix this issue. -Francois
Hello, I apologize for the delay. A lot of times, autostart macro failed errors are caused by corrupt instrument config files. Try resetting the instrument configuration files in the instrument folder (\Chem32\x\, where x is the number of the instrument…
This is a chromatogram of my high standard, Still haven't gotten to the low. Note that this is actually just one compound injected on the sorbent tube. The compound is methyl methacrylate. The tube is Carbopack B,X. The library identifies the compound…
This article is a compilation of Frequently Asked Questions (FAQs) for Agilent's consumable products in the Chemistries and Supplies Division (CSD). FAQ categories include Filaments and Ion Sources , Gas Management, GC Columns , General , Inlets & Liners…
Hello, Is there an update available for the Chemspider library editor script? The script is named DownloadMolfilesFromChemspider.libedit and as the name suggests, downloads the mol files for each library entry from chemspider. The chemspider API appears…
Hello, Since each compound in your processing method would require a different resolution pass/fail threshold, I do not believe you would be able to set this up solely from the column properties on your intelligent report. I approached this by storing…
Sounds like the Cap EPC module or the EPC Pneumatics board may have failed. Do you have two Cap Inlets? If so. You can swap the two EPC Modules to see if that changes anything. I would lean towards the EPC Module has failed.
This Information Applies To: Agilent 1260 Infinity II multisampler, 1290 Infinity II multisampler, 1260 Infinity II SFC multisampler, and 1260 Infinity II bio-Inert multisampler
Issue
The needle bends while moving to the wash port or showing one...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the step-by-step instruction on how to overlay chromatograms for OpenLab CDS 2.x
Steps to Follow
Load data from result sets or single samples. See Load or add...
This Information Applies To: Agilent Lab Advisor Software, Agilent Multicolumn Thermostat
Issue:
Agilent Lab Advisor is a great tool to diagnose the issue of your HPLC. Running the tests that are relevant to your specific issue in the Service &...
This Information Applies To: Agilent OpenLab CDS (ver 2.x)
Content:
The following procedure shows how to review completed injections in a running sequence in OpenLab CDS (ver 2.x).
Steps to Follow:
Select the sequence from the Run Queue...
This Information Applies To: Agilent Liquid Chromatography (LC) systems
Issue:
Shutting down the HPLC for a long period requires following this general procedure to prevent damage to the system and the column.
Steps to follow:
Store the...
This Information Applies To: Agilent G7129A/B Autosampler with Sample Thermostat/Cooler G7167-60101 or G7167-60005.
Issue:
The autosampler may stop working from time to time, potentially giving off loud noises and switching off the light. The only...
This Information Applies To: Agilent 5977A/B GC/MSD with EI source, EI Extractor Source, or CI Source.
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte...
This Information Applies To: Agilent HES source, Agilent 5977 Series GC/MSD
Issue:
During normal operation of the GC/MSD, the source will require cleaning. It is time to clean the source when:
There is a loss in analyte response not improving...
This Information Applies To: Agilent 5977 and 5975 Series GC/MSD systems
Issue
The autotune fails and reports the error Tune action stopped: Gain and offset = 0 and peaks are too narrow!
Resolution
The MSD autotune program is run after routine...